- Teleperformance USA (TX)
- …to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly ... attempt to resolve and de-escalate any issues** + **Escalate interactions when necessary and appropriate** + **Respond to requests for assistance and/or possible processing payments** + **Track all call related information for auditing and reporting purposes**… more
- General Dynamics Information Technology (San Antonio, TX)
- …IMPACT **Core Responsibilities** * **Respond to user inquiries** via phone, email, chat , or ticketing systems. * **Log and track support requests** using help ... desk ticketing system. * **Diagnose and resolve basic technical issues** related to hardware, software, and network connectivity. * **Provide step-by-step guidance** to users for troubleshooting common problems. * **Escalate complex issues** to second-level… more
- Robert Half Technology (Spring, TX)
- …Serve as the first-level support for IT-related issues via phone, email, chat , or ticketing system + Troubleshoot common hardware, software, and connectivity ... problems + Assist users with password resets, account access, and application setup + Log, track, and resolve help desk tickets according to service level agreements (SLAs) + Install and configure workstations, software, and peripherals + Provide clear… more
- Mass Markets (Killeen, TX)
- …Required): + 1+ year of experience in customer service, technical support, inside sales, chat , or administrative roles in a contact center + Experience in state or ... federal work environments COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you… more
- Robert Half Technology (Houston, TX)
- …system improvements. + Provide technical support to end users via phone, email, chat , and in person + Diagnose and resolve hardware, software, and network-related ... issues + Install, configure, and maintain computers, operating systems, applications, and peripherals + Manage user accounts, permissions, and access in Active Directory and Microsoft 365 + Monitor and respond to IT service desk tickets, ensuring timely… more
- JPMorgan Chase (Plano, TX)
- …and system support issues via various channels (eg tickets, email, and chat ). Act as rotational support coverage as needed. QUALIFICATIONS: Minimum education and ... experience required: Master's degree in Computer Science, Computer Engineering, Information Systems, Computer Information Systems, or related field of study plus 5 years of experience in the job offered or as Software Engineer, Technical Lead, Java Developer,… more
- DR Horton, Inc. (Rowlett, TX)
- …* Ensure a positive experience to all potential customers whether online, live chat or by phone * Convert qualified leads into office appointments with onsite ... Sales Representatives * Enter and update information in a customer management database * Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities * Responsible for producing monthly sales and… more
- Cognizant (Austin, TX)
- …prompt engineering and context engineering pipelines that move beyond simple chat inputs into sophisticated agentic workflows. + AI-PDLC Mastery: Drive the ... AI Product Development Lifecycle, utilizing spec-driven development and agent-as-code patterns to ensure AI features are predictable, testable, and aligned with business goals. + Data Set Engineering: Oversee the curation and engineering of high-quality data… more
- Mass Markets (Killeen, TX)
- …personalized tax advice and support to clients via phone, video, and chat platforms. + Translate complex tax laws and technical terms into easy-to-understand ... language for clients. + Utilize government websites, professional resources, and internal tools to research and deliver accurate answers. + Apply company policies, procedures, and best practices to resolve tax-related inquiries efficiently. + Maintain detailed… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
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