- SpaceX (Bastrop, TX)
- …Respond promptly to requests for technical support via email, ticketing, and chat as needed. + Responsible for troubleshooting hardware and applications, providing ... technical support, and problem solving. + Exhibit a high level of professionalism and are passionate about providing outstanding customer service. + Document the status of issues and provide updates to management, team, and end users. + Maintain standard… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Magellan Health Services (Austin, TX)
- …other electronic modes of communication, such as web based, secure online chat , or video-based communications and secure video teleconference sponsored by the ... customer. Virtual PFC support may only be authorized by OSD FINRED Program office. + Manages duty to warn situations according to Department of Defense (DoD) protocol. + Communicates with leadership and participates in regular individual and group supervision,… more
- TTEC (Austin, TX)
- …leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start ... with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a… more
- Ryder System (Arlington, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- Insight Global (Grapevine, TX)
- …outcomes delivering on those types of products (less interested in large language model/ChatGPT/ chat bot types of products). We are a company committed to creating ... diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment… more
- Coinbase (Austin, TX)
- …users globally. We are responsible for managing the agent experience across chat , phone, email, and social channels, empowering customer service agents across ... compliance and retail business units to operate at peak efficiency. We design, build, and own platforms that prioritize the customer-first approach while driving agent productivity and maximizing automation. Our team thrives on innovation, creating scalable… more
- American Express Global Business Travel (Austin, TX)
- …Systems (GDS) + Communicate effectively with customers over the telephone, messaging ( chat ), e-mail, and/or back office systems + Act as a trusted advisor ... by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy We look forward to sharing more detailed job functions and key performance indicators during… more
- Cognizant (Austin, TX)
- …hands-on experience implementing NICE CXone tools, reports, dashboards, training, and call/ chat workflows . 5+ Experience with CXone Studio scripting and advanced ... contact routing . 5+ years in software development using programming languages like JavaScript, Java, or C# . Strong knowledge of contact center KPIs, workforce optimization, AI/IVR integrations, and quality management tools . Solid understanding of REST API's… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more