- American Express Global Business Travel (Austin, TX)
- …experience in Sabre + Communicate effectively with customers over the telephone, messaging ( chat ), e-mail, and/or back office systems + Act as a trusted advisor by ... using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company's travel policy + Work individually and as a team to meet business and account-specific goals, which may include… more
- Amergis (Austin, TX)
- …a fantastic opportunity to work with a supportiveteam and help students thrive. Let's chat ! I'd love to learnmore about your experience and share details about this ... exciting role. ?? Call me: ### ?? Email me: ###@amergis.com Benefits At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits: + Competitive pay & weekly paychecks + Health, dental,… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Percepta (Houston, TX)
- …with established procedures and customer satisfaction standards. * Track and categorize chat inquiries to identify trends and resource gaps; provide feedback on ... knowledge base articles. * Support executive escalations by acknowledging and coordinating timely responses. **.** **Training and Development** * Create and deliver huddle refreshers based on call trends and frequently asked questions. * Participate in… more
- Mass Markets (Dallas, TX)
- …calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve customer issues + ... Escalate customer issues to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the processes of the Client program and perform all tasks in a courteous and… more
- PenFed Credit Union (San Antonio, TX)
- …member experience in all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member ... questions or issues. + Resolve problems that are within authority to resolve. Refer problems that are beyond authority to resolution team, along with recommendations for resolution. + Update member records and document member calls. + Act as a liaison between… more
- Mass Markets (Dallas, TX)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... Federal work experience COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more