- Pfizer (Austin, TX)
- …of coaching across all engagement types (eg, virtual 'ride along', utilization of chat function while shadowing, F2F versus virtual coaching) to build hybrid rep ... capabilities (incl. hybrid selling skills) + Builds strong team culture, colleague engagement, and morale in a hybrid environment + Promotes a feedback culture and continuous improvement mindset in team to assess quality of customer experience (eg, uses… more
- CVS Health (Austin, TX)
- …engagement. Handles customer service inquiries and problems via telephone, internet, web- chat or written correspondence. Engages, consults and educates members based ... upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Utilizes resources to assist customers in understanding components of the Aetna products including claims,… more
- TEKsystems (Houston, TX)
- …questions -Engage with customers over the phone and reply to online chat inquiries -Help customers manage their accounts -Verify eligibility for coverages/review ... healthcare options etc. Problem Solve -Find creative solutions to any, and all, consumer problems that arise -Diagnose, assess, and resolve problems or issues in a timely manner Be an expert on the company, product, and policies -Display flexibility and… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- CVS Health (Austin, TX)
- …+ Technologically proficient; able to troubleshoot basic issues related to video chat and call center platforms. + Comfortable conducting video chats, virtual calls ... and using digital communication tools. **Required Qualifications** + 1+ years of professional wellness/life coaching experience. + Must hold one of these professional coaching certifications: Board Certified Coach[BCC], ICF-credential [ACC/PCC/MCC], or… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities + Respond to customer inquiries via phone, email, and live chat in a professional and timely manner + Understand customer needs and provide ... accurate solutions + Escalate complex issues to appropriate teams when necessary + Ensure first-call resolution through effective problem-solving + Follow client-specific procedures and maintain professionalism at all times + Use internal knowledge bases and… more
- Ryder System (Austin, TX)
- …a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online ... questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding… more
- University of Texas Rio Grande Valley (Edinburg, TX)
- …to admissions, enrollment, and financial aid, via in person, phone, virtual, chat , and/or email. + Maintains efficient and accurate responses to student inquiries ... to ensure a high level of customer service is provided. + Assists other UTRGV constituents (ex. parents and community members) with their enrollment related inquiries. + Reviews undergraduate and graduate student enrollment and financial aid forms to verify… more
- Dodge Construction Network (Austin, TX)
- …face to face meetings, engage with prospects over the phone and internet (eg, chat , email, video conferencing, etc.) to close sales, attend and/or conduct local meet ... and greet events + Successfully complete daily KPI expectations for prospecting, follow-up calls/emails, and other activities + Update prospecting pipeline in real time and show and manage stage progression, anticipated close date, contextual notes, and… more
- Kalkomey Enterprises, LLC (TX)
- …will do: Customer Support + Respond to customer inquiries via phone, email, chat , or other channels, providing accurate and timely assistance. Problem Resolution + ... Identify and resolve customer issues, escalating complex cases to senior team members or other departments as needed. Customer Interaction + Maintain a professional and empathetic tone in all customer interactions, fostering trust and rapport. Knowledge… more