- ServiceNow, Inc. (Palm Beach, FL)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- Teleperformance USA (North Lauderdale, FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... at our North Lauderdale, Florida location.** **Your Responsibilities** **As a Contact Agent Representative, your main responsibility is to find innovative ways to… more
- Cardinal Health (Tallahassee, FL)
- …with various ServiceNow applications such as: ITSM, ITAM, SPM, Service Catalog, SecOps and Agent Chat + Bachelor's degree in related field, or equivalent work ... experience, preferred + ServiceNow certifications (CSA, CIS-ITSM) is a plus. + ITIL v3/V4 Foundation certification. + Experience implementing systems using Agile methodology. + Skilled in facilitating large group meetings and mediating conflicting requirements… more
- Oracle (Tallahassee, FL)
- …enterprises get work done. One of our flagship initiatives is the new Oracle Chat Experience - an intelligent, multi- agent system designed to help professionals ... **Responsibilities** + Develop and enhance core components of Oracle Chat , focusing on scalability, reliability, and performance. + Implement APIs,… more
- Capital One (Tallahassee, FL)
- Senior Associate, Product Management: Velocity Black Agent Tools Product Management at Capital One is a booming, vibrant craft that requires reimagining the status ... concierge, reimagined for the digital age. By harnessing 24/7 chat , AI, and mobile payments, we help our customers...will have the opportunity to work on our internal agent -facing products that enable us to provide excellent service… more
- Mass Markets (FL)
- …(1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or ... for any reason. ID2025-49252 Updated Date9/29/2025 DepartmentLicensed P&C Insurance Agent Positions ScheduleMultiple Schedule Options BonusYes EducationHigh School Diploma/GED… more
- Coinbase (Tallahassee, FL)
- …support to millions of users globally. We are responsible for managing the agent experience across chat , phone, email, and social channels, empowering customer ... and own platforms that prioritize the customer-first approach while driving agent productivity and maximizing automation. Our team thrives on innovation, creating… more
- Public Consulting Group (Tallahassee, FL)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... requests from end users via a variety of intakes including live chat . + Record variations in observed software functionality compared against documented… more
- H&R Block (Port Charlotte, FL)
- …Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+ ... to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns...Comfort working with virtual tools - video, phone and chat + Ability to effectively communicate in person, via… more
- H&R Block (Plantation, FL)
- …It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing business tax returns + Experience conducting virtual tax ... interviews face to face and through virtual tools (video conferencing, phone, chat , email) + Generate business growth, increase client retention, and offer… more