- HUB International (St. Petersburg, FL)
- …the diverse needs of our customers. We are seeking a **Remote Call Center Agent ** to join our team and assist consumers in choosing the right **travel insurance** ... policies. As a Call Center Agent , you will be responsible for providing exceptional customer...Responsibilities:** + Engage with customers via phone, email, and chat to understand their travel insurance needs. + Educate… more
- Zoom (Tallahassee, FL)
- …Leveraging LLMs and agentic frameworks to build highly automated conversational voice and chat agents for strategic customers. About the Team The Zoom Virtual ... Agent team is dedicated to building state-of-the-art conversational AI...Developing and deploy custom full-stack Python/JS to connect the agent 's decision-making with customer back-end systems (CRM, ERP, knowledge… more
- Cognizant (Tampa, FL)
- …contact center environments, using Genesys, Amazon Connect, Avaya, and GenAI agent assist. + Demonstrate clear communication, empathy, call/ chat etiquette, ... Familiarity with cloud access troubleshooting, call center software, and GenAI agent assist. + Understanding of hardware fundamentals, remote support, and compliance… more
- Oracle (Tallahassee, FL)
- …LangGraph or similar) + Familiarity with MCP (Model Context Protocol), A2A ( Agent -to- Agent protocol) and prompt engineering + Familiarity with front end ... UX for AI assistants ( chat UIs, dashboards) + Must have experience with public cloud platforms (AWS, Azure, GCP, OCI) and cloud-related technologies. + Ability to… more
- Coinbase (Tallahassee, FL)
- …support experiences, as well as user journeys that connect customers to chat , email, or voice support lines accessible through our Help Center ... You'll report to a product leader who leads all Customer Experience ( Agent and Customer-facing) tooling and you will collaborate closely with Engineering, Data… more
- Ryder System (Tallahassee, FL)
- …Problem-solver, curious, hands-on mentality., Required + Act as a change agent in adopting warehouse automation technologies to deliver significant operational ... a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online… more
- Teleperformance USA (FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Teleperformance USA (FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Teleperformance USA (Port Saint Lucie, FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to** + **resolve their questions or concerns** +… more
- Teleperformance USA (North Lauderdale, FL)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more