- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
- Sharecare (Santa Fe, NM)
- …or disease conditions. The Certified Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction / ... with members and to communicate directly with them via chat + Attention to detail when documenting interactions with...Psychology, Nutrition, Exercise Science, etc.) + Experience with using chat to deliver coaching sessions a plus + Experience… more
- Ryder System (Santa Fe, NM)
- …privacy standards within the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough testing in development ... Experience with developing in ServiceNow (eg service catalogs, Virtual Agent , Flow Designer) is required. + Experience with integrations...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Under Armour, Inc. (Santa Fe, NM)
- …Levels and allocation is achieving balance across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical ... and upkeep systems * Partner with IT to troubleshoot agent system issues to ensure business continuity * Support...aligned with volume across multiple channels of communication: phone, chat , SMS, and Web to case, as needed **Qualifications**… more
- Teleperformance USA (NM)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Teleperformance USA (NM)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more
- Carrington (Santa Fe, NM)
- …optimal performance is reached and sustained. Create and maintain daily system and agent productivity reports. Work with business units to create a high performance ... to all applicants: Carrington does not do interviews or make offers via text or chat .** \#LI-SY1 Carrington is an equal opportunity employer. It is the policy of the… more
- Teleperformance USA (NM)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to address their questions and/or concerns.** +… more
- Vylla Title (Santa Fe, NM)
- …LLC is part of The Carrington Companies. We are a full service title agent committed to providing the highest level of service. Our national footprint and ... Vylla does not do interviews or make offers via text or chat .** **\#Carrington** **\#LI-GV1** Same Posting Description for Internal and External Candidates… more
- Teleperformance USA (NM)
- …go.** **Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit!** ... to varying questions, issues, and concerns.** + **Connect with customers via phone/email/ chat /and or social media to resolve their questions or concerns** + **Calmly… more