• Customer Care Advocate IA

    Excellus BlueCross BlueShield (Dewitt, NY)
    …(CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, contract benefits, ... requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9...channels including, but not limited to, voicemail, email, web chat , outbound calls, membership growth, retention, etc. + Takes… more
    Excellus BlueCross BlueShield (08/20/25)
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  • Frontend Engineer

    Zoom (Albany, NY)
    …this position Frontend Engineer What you can expect As a Frontend Engineer on the Team Chat and Chat Horizontals team, you'll play a pivotal role in shaping the ... award-winning workplace for its transparency, employee well-being, and customer focus. The Chat and Chat Horizontals team builds seamless workplace experiences… more
    Zoom (09/23/25)
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  • Participant Services Representative I

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more
    ASM Research, An Accenture Federal Services Company (09/13/25)
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  • Bilingual (German/English) Service Desk Analyst

    CAI (Albany, NY)
    …neurodiversity to the enterprise. **Job Summary** As a Bilingual (German/English) Service Desk Agent , you will be responsible for providing end user support to our ... knowledge and customer service skills via phone, email, or chat . This position will be **part-time** and **remote. Core...and exceed customers' expectations + Interact via telephone, e-mail, chat and one on one with customers to identify… more
    CAI (10/07/25)
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  • Experienced Tax Professional

    H&R Block (Bronx, NY)
    …Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+ ... to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns...Comfort working with virtual tools - video, phone and chat + Ability to effectively communicate in person, via… more
    H&R Block (10/03/25)
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  • Customer Service Specialist II (Night Shift)

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    Responsible for intermediate level inbound call, outbound call, email and web chat services, as well as back-office services. Applies skills and experience to show a ... as applicable, to record each phone, email, or web chat communication with a customer. + Support Services shall...processing and program guidelines published by Customer. + Live agent support via camera guiding enrollee through workflow +… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Block Advisor Tax Advisor

    H&R Block (Rochester, NY)
    …It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing business tax returns + Experience conducting virtual tax ... interviews face to face and through virtual tools (video conferencing, phone, chat , email) + Generate business growth, increase client retention, and offer… more
    H&R Block (09/25/25)
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  • Experienced Tax Professional - Remote

    H&R Block (Albany, NY)
    …successful. It would be even better if you also had + CPA or Enrolled Agent certification + Experience completing complex tax returns + 5+ years of experience in ... yourself online tax clients through virtual tools (ie, video conferencing, phone, chat , email) + Generate business growth, increase client retention, and offer… more
    H&R Block (09/24/25)
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  • Tax Professional - Franchise Location

    H&R Block (Cazenovia, NY)
    …Bachelor's degree in accounting or related field + CPA or Enrolled Agent certification + Experience completing complex returns (individual, trust, partnership) + 5+ ... to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns...Comfort working with virtual tools - video, phone and chat + Ability to effectively communicate in person, via… more
    H&R Block (09/24/25)
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  • Registry Services Coordinator

    Research Foundation CUNY (New York, NY)
    …RESPONSIBILITIES + Respond to Registry member inquiries and resolve issues via email, chat , or phone, ensuring timely and effective support. + Review and verify ... society's most pressing challenges. RFCUNY serves as a fiscal agent and works closely with all the CUNY campus...of agreements where RFCUNY is named as a fiscal agent ; setting up award accounts; preparing sub-awards and assisting… more
    Research Foundation CUNY (09/13/25)
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