• Principal Technical Consultant (Integrations/AI),…

    ServiceNow, Inc. (Addison, TX)
    …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
    ServiceNow, Inc. (08/20/25)
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  • Delivery Consultant - Connect, Amazon Connect…

    Amazon (Dallas, TX)
    …and implementing at least 2 of the following contact center solutions: IVR, chat , custom reporting, quality management, agent desktop, or workforce management - ... - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service… more
    Amazon (08/08/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (Dallas, TX)
    …deployment skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or ... InContact, Salesforce, etc. - 1+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI framework (eg, Rasa,… more
    Amazon (08/15/25)
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  • Customer Experience Associate III

    Conduent (San Antonio, TX)
    …department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task. **What you will ... volume is required. + Assists with supervisor call backs + Assists with agent chat assistance + Assists with the call center floor to assist representatives with… more
    Conduent (07/30/25)
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  • Principal Product Manager - Chat Experience

    PagerDuty (Austin, TX)
    …equitable world-all in a flexible, award-winning workplace. **Principal Product Manager, Chat Experience** PagerDuty is seeking a Principal Product Manager to lead ... Chat Experience across Slack and Microsoft Teams. In this...apps or integrations + Familiarity with AI or AI Agent technologies, including generative or assistive use cases +… more
    PagerDuty (07/30/25)
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  • Manager, Conversation Design

    Centene Corporation (Austin, TX)
    …management of high-quality conversation design experiences across platforms, including IVR, agent chat , chatbot, voice assistants, and other digital channels. ... + Domain Expertise in Conversation Design:Applies deep understanding of conversation design principles and tools to ensure the team produces effective, user-centered experiences that meet organizational needs. + Collaboration:Collaborates cross-functionally… more
    Centene Corporation (08/27/25)
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  • Customer Service Agent I-Shop

    Lithia & Driveway (Dallas, TX)
    Dealership:L0397 Driveway Home Office Customer Service Agent I - Shop The Customer Service Agent I - Shop I is responsible for handling customer inquiries ... have them delivered to their home. The Customer Service Agent I - Shop reports to the Shop Supervisor....transaction process forward + Communicate effectively with customers through chat , phone, and email + Single point of contact… more
    Lithia & Driveway (08/29/25)
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  • Tier 1 Customer Experience Agent (Bilingual…

    Kalkomey Enterprises, LLC (TX)
    Tier 1 Customer Experience Agent (Bilingual - English/French) About Kalkomey Kalkomey Enterprises is the trusted guide to outdoor success. Our platform connects ... employees' own strengths and personal passions. The Tier 1 Customer Experience Agent is responsible for providing outstanding support and assistance to customers… more
    Kalkomey Enterprises, LLC (08/26/25)
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  • Customer Success Agent

    Brink's (Austin, TX)
    …opportunity to participate and grow. Job Description Job Description: As the Agent , Customer Success under the general guidance of the Supervisor, Customer Success ... and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via telephone, email and … more
    Brink's (08/21/25)
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  • Call Center Agent (Days)

    Mass Markets (Killeen, TX)
    …ourselves as a trusted partner in the industry. As a day shift Call Center Agent , you will be either dedicated to a specific project or handle blended inbound and ... outbound phone, chat , and e-mail interactions on behalf of multiple clients....experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment… more
    Mass Markets (06/24/25)
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