- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... in ServiceNow. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- ServiceNow, Inc. (Addison, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... integrations. + Implement the latest ServiceNow AI offerings like Virtual Agent , NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence,… more
- ServiceNow, Inc. (Austin, TX)
- …components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies + Connect chat , agent chat , and virtual agent configuration and ... design experience + Experience with Self Hosted implementations and/or Domain Separation is a plus + Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment + Proven team builder with the ability… more
- Conduent (San Antonio, TX)
- …department supervisor(s) direction, CCA III will assist with supervisor calls and callbacks, agent chat assistance and any other related task. **What you get:** ... volume is required. + Assists with supervisor call backs + Assists with agent chat assistance + Assists with the call center floor to assist representatives with… more
- Realtor (Austin, TX)
- …Studio visual flows, Retool UI builder, Vertex Agent Builder canvas, or Replit Agent chat -to-app, and hand off runbooks to business owners. + Teach and ... workflows with Glean Agents, Ema, Retool Agents, Vertex AI Agent Builder, or Zapier AI actions, then harden the...Comfortable with Automate tooling like Glean Agents, Vertex AI Agent Builder, Retool Agents, or Zapier AI and can… more
- Amazon (Austin, TX)
- …related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for lower ... severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies. Key job responsibilities With guidance, perform a variety of duties, including: -… more
- Oracle (Austin, TX)
- …enterprises get work done. One of our flagship initiatives is the new Oracle Chat Experience - an intelligent, multi- agent system designed to help professionals ... **Responsibilities** + Develop and enhance core components of Oracle Chat , focusing on scalability, reliability, and performance. + Implement APIs,… more
- Education First FCU (Beaumont, TX)
- …digital and remote channels such as interactive teller machine (ITM), chat , email, secure messaging or other digital platforms. Provides friendly, professional, ... inquiries to incoming requests through interactive teller machine (ITM), email, chat , secure messaging, text, or other digital platforms. Utilizes advanced problem… more
- Coinbase (Austin, TX)
- …support to millions of users globally. We are responsible for managing the agent experience across chat , phone, email, and social channels, empowering customer ... and own platforms that prioritize the customer-first approach while driving agent productivity and maximizing automation. Our team thrives on innovation, creating… more
- Mass Markets (Killeen, TX)
- …success of a globally expanding, industry-leading organization. As a day shiftCall Center Agent , you will be either dedicated to a specific project or handle blended ... inbound and outbound phone, chat , and e-mail interactions on behalf of multiple clients....experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment… more