- Mass Markets (Killeen, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service representatives to support inbound ... calls in a courteous, timely, and professional manner - including email and live chat + Listen to customers, understand their needs, and resolve customer issues +… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and ... (1) year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support in a contact center environment + State or… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry We're looking forenthusiastic and service-driven Customer Support Agent to join our team! In this role, you'll engage with customers ... 1+ year of experience incustomer service, tech support, inside sales, back-office, chat , or administrative supportin a contact center environment + Priorstate or… more
- Mass Markets (Killeen, TX)
- …Key Responsibilities: + Deliver exceptional customer experiences via phone, email, and chat + Resolve product and service-related questions with empathy and accuracy ... + Troubleshoot basic technical issues using internal tools and resources + Maintain detailed records of customer interactions and service outcomes + Collaborate across departments to ensure timely issue resolution + Uphold client-specific protocols and… more
- Mass Markets (Killeen, TX)
- …year of experience in customer service, technical support, inside sales, back-office, chat , or administrative roles + Experience in a contact center or ... government-related work COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over… more
- Mass Markets (Killeen, TX)
- …year of experience in customer service, technical support, inside sales, back-office, chat , or administrative support + Experience working on state or federal ... programs COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting… more
- Coinbase (Austin, TX)
- …support to millions of users globally. We are responsible for managing the agent experience across chat , phone, email, and social channels, empowering customer ... and own platforms that prioritize the customer-first approach while driving agent productivity and maximizing automation. Our team thrives on innovation, creating… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving...case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking… more