- JPMorgan Chase (Irvine, CA)
- …including support for hardware, software, and networks + Experience with live chat , incident/ service request management, and runbooks for system issue resolution ... and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for… more
- Carrington (Anaheim, CA)
- …bonus. **What you'll do:** + Develop the standard reporting practices for Customer Contact and the Dialer Operations. + Responsible for leading Carrington's Dialer ... retrieve, analyze, and forecast data for project, and programing requirements. + Ensures customer goals are met by analyzing work volume variances to forecast and… more
- Ryder System (Sacramento, CA)
- …+ Ability to work a flexible schedule to meet business needs + Excellent customer service skills] + Ability to prioritize, handle multiple take, and meet ... be paid + Audit manifests daily by using the Customer Weekly Report + Invoice assigned Clients daily and/or...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Ryder System (Sacramento, CA)
- …analysis of the small parcel business across the parcel network + Support Customer Service Managers on customer requests **Additional Responsibilities** + ... road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Robert Half Office Team (San Diego, CA)
- …teams to address and resolve client needs effectively. * Deliver exceptional customer service in all communications, maintaining a positive and empathetic ... * Minimum of 1-2 years of call center experience, preferably in a customer -focused environment. * Strong background or familiarity with public health, social work,… more
- Ryder System (Chino, CA)
- …Manager, all logistics processes, ensuring that they meet the company standards and customer service specifications + Establish work schedules and procedures and ... Key Performance Indication (KPI) + Working in collaboration with customer in all aspect of operations + Meet regularly...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Cognizant (Sacramento, CA)
- …conduct mock failover exercises to test readiness Service Quotas: Ensure appropriate service quotas for chat and other digital channels Load Testing: Conduct ... on the technical design and implementation of Amazon Connect for customer cloud transformations. Disaster Recovery: Develop and maintain technical playbooks… more
- SolomonEdwards (Sacramento, CA)
- …contributor to facilitate efficient and effective processes that support business and customer service objectives. Position Locations: Phoenix, AZ Tampa, FL St. ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and… more
- American Express Global Business Travel (Sacramento, CA)
- …where your voice is valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients ... to provide creative and timely travel solutions and an outstanding travel service experience. If you're curious, collaborative, and enjoy working in an environment… more
- Ryder System (Stockton, CA)
- …_We are seeking fellows who share our values and_ _commitment to deliver personalized service at the highest level_ _._ When Fortune 500 businesses and new startups ... efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety. **Essential Functions**… more