- TTEC (Tallahassee, FL)
- …in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you ... mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether...and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional… more
- Cognizant (Tallahassee, FL)
- … outages or degradation, and conduct mock failover exercises. . - Ensure appropriate service quotas for chat and other digital channels. . - Conduct load ... the technical planning and implementation of Amazon Connect for customer cloud transformations. . - Develop and maintain technical...to test readiness Service Quotas: Ensure appropriate service quotas for chat and other digital… more
- University of Miami (Coral Gables, FL)
- …and support + Commitment and demonstrated excellence to providing the highest level of customer service to achieve student success + Commitment to a flexible ... 1-3 years of professional work experience, preferably in higher education or in a customer service environment + Exceptional customer service experience… more
- Teleperformance USA (Port Saint Lucie, FL)
- **Category :** ** Customer Service /Support** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... making that happen** **.** **As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative… more
- Wounded Warrior Project (Jacksonville, FL)
- …work with. EXPERIENCE Requirements + Two years of call center experience, or customer service experience in a retail, hospitality, or healthcare organization. + ... wounded warriors and their family members through phone, email, chat , and in-person assistance to assist them with their...who are in transition or have separated from military service by responding to them via multiple channels of… more
- CVS Health (Tallahassee, FL)
- …will be research/referral oriented, some calls may be more administrative or customer service oriented. + Additional responsibilities assigned based on business ... assesses resource needs, proposes options and research/screens potential community service providers to meet the assessed needs. + Provides...need, including staffing an online chat platform. **Required Qualifications** + 1+ year(s) of… more
- Mass Markets (Tampa, FL)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... We are looking for bilingual call center representatives to support inbound customer service , help desk, technical support, and back-office processing… more
- Mass Markets (FL)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in… more
- Lithia & Driveway (Tampa, FL)
- …organizations objectives. This position is responsible for providing quality technical support and customer service to all customers of the organization. It will ... + Provide Tier 2 / advanced technical support and customer service . Answer incoming customer ...to articulate and troubleshoot issues over the phone, in chat or in person + Active Listening - give… more
- TTEC (Tallahassee, FL)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas...and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional… more