- TTEC (Santa Fe, NM)
- …in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you ... mind? In this role, you'll work to resolve the customer 's issues before escalating to the next level. Whether...and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional… more
- Cognizant (Santa Fe, NM)
- … outages or degradation, and conduct mock failover exercises. . - Ensure appropriate service quotas for chat and other digital channels. . - Conduct load ... the technical planning and implementation of Amazon Connect for customer cloud transformations. . - Develop and maintain technical...to test readiness Service Quotas: Ensure appropriate service quotas for chat and other digital… more
- CVS Health (Santa Fe, NM)
- …will be research/referral oriented, some calls may be more administrative or customer service oriented. + Additional responsibilities assigned based on business ... assesses resource needs, proposes options and research/screens potential community service providers to meet the assessed needs. + Provides...need, including staffing an online chat platform. **Required Qualifications** + 1+ year(s) of… more
- Lowe's (Albuquerque, NM)
- …project execution and relationship building. By applying your problem-solving skills and customer service expertise, you'll directly make a significant impact on ... or gather job information. + Conduct initial contact with customer and service providers to provide centralized...be accessible during your scheduled work hours via email, chat and/or telephone. + Your designated work area needs… more
- Mass Markets (NM)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... with experience. While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in… more
- Mass Markets (Las Cruces, NM)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... make a difference to customers and the company, providing over-the-phone customer service , sales, and technical support. We provide all new employees with… more
- Mass Markets (Las Cruces, NM)
- …3 years of experience in a call center environment + Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Las Cruces, NM)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... make a difference to customers and the company, providing over-the-phone customer service , sales, and technical support. We provide all new employees with… more
- Mass Markets (Mesilla, NM)
- …Preferred (Not Required) + One (1) year of experience in customer service , technical support, inside sales, back-office, chat , or administrative support in a ... make a difference to customers and the company, providing over-the-phone customer service , sales, and technical support. We provide all new employees with… more
- Mass Markets (Clovis, NM)
- …strong interpersonal skills. Preferred: + 1+ year of experience in customer service , technical support, inside sales, chat , or administrative roles in a ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
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