- Mass Markets (Las Cruces, NM)
- …environment Preferred (Not Required) + 1+ year of experience in customer service , technical support, inside sales, chat , or administrative roles in a contact ... attendance and punctuality + Skilled in troubleshooting, conflict resolution, and customer service + Empathetic, responsive, and solution-oriented + Ability… more
- Kyndryl (Santa Fe, NM)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire customer … more
- OneMain Financial (Las Cruces, NM)
- …**Requirements:** + High School Diploma or GED **Preferred:** + Sales, Collections or Customer Service experience + Bilingual - Spanish **Location:** On site The ... time to shine with OneMain. **Key Word Tags** Sales, Collections, Retail, Loan Sales, Customer Service , Customer Care, Business Development, New Grad, Newly… more
- Ryder System (Albuquerque, NM)
- …techniques + CUSTOMER RETENTION:Maintain a contact with the customers through multiple customer visits and phone calls. Ensure quality service is provided by ... + SALES:Develop leads through cold calls, telephone solicitation and customer visits. Through the use of product knowledge, assess...and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or… more
- Coinbase (Santa Fe, NM)
- …agent experience across chat , phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate ... while integrating with third-party platforms to ensure seamless operations for our customer service teams *What you'll be doing (ie. job duties)* * Build… more
- Ryder System (Santa Fe, NM)
- …high service levels across the vertical, and develop strong customer relationships + Ensure distribution operations are effectively managed by maximizing the ... oriented environment, likes to be challenged, and is highly customer focused. General Summary The Vice President, Operations is...Responsibilities + Lead a team to deliver the highest service level, lowest cost and value-added services to our… more
- Lincoln Financial (Santa Fe, NM)
- …assigned client service area(s) of responsibility. You will ensure good customer relations are maintained, and more complex customer inquiries and concerns ... efficient management * Provides more complex guidance to client service team members on customer inquiries and/or...accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide… more
- TTEC (Santa Fe, NM)
- …questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction ... as you're the first-line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to Act as one, as you will encourage and… more
- Ryder System (Santa Fe, NM)
- …maintains good relationships with customer and IT colleagues to meet expected customer service levels. + Familiar with project management techniques and may ... architectures, and services that solve complex business requirements. Identify service delivery conflicts to implement alternatives, while communicating issues of… more
- Trustmark (Santa Fe, NM)
- …then transitions account to an account manager for ongoing maintenance and service . Develops new accounts and/or generates new business from existing accounts. ... leads within assigned territory, defined by geographic area. Responds to customer inquiries and offers guidance on appropriate products. Executes sales strategy,… more