- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist...0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other… more
- SolomonEdwards (Austin, TX)
- About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: SolomonEdwards is… more
- CityVet (Dallas, TX)
- … Customer Service Representative Duties: - Provide exceptional customer service to clients via phone, email, and chat - Answer customer ... ensure customer satisfaction Experience: - Previous experience in a customer service role is preferred - Strong communication skills, both verbal and… more
- Sysco (Houston, TX)
- …incidents and requests on first contact. + Create knowledge articles to promote customer self- service and improve First Call Resolution of requests and incidents ... **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via phone… more
- Amazon (Dallas, TX)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... and required deployment skills - Experience incorporating generative AI into voice or chat bots to answer questions or drive self- service experiences, including… more
- TTEC (Austin, TX)
- …the key success metrics associated with goals. These include: + Revenue Targets + Customer Satisfaction Score + Service Level Goals + Quality Goals + Coach ... to meet client goals. You'll work to answer associate questions, issues, and customer escalation while ensuring quality customer experience on every call. You're… more
- TTEC (Austin, TX)
- …and ignite your career with TTEC's award-winning employment experience. As a Team Lead, Service Delivery working remotely in the US, you'll be a part of bringing ... goals. You'll work to answer associate's questions, issues, and customer escalation while ensuring quality customer experience...line manager for your team. You'll report to the Service Delivery Manager. We're looking for a leader to… more
- ADP (El Paso, TX)
- …_Required Qualifications_ + You have at least **one year** of experience in a customer service environment. + You can work overtime hours during peak seasons. ... build relationships with clients using the phone, email, and/or chat , where you will strive to exceed client expectations...have at least **one year** of experience in a customer service environment. + You can work… more
- Whirlpool Corporation (Austin, TX)
- …A basic understanding of how to leverage numerous and different technologies + Customer Service Experience and/or Call Center Operations + Knowledge of ... be a remote role. This role is responsible for providing a differentiated service experience where technical support is provided in the installation, diagnosis, and… more
- Charles Schwab (Westlake, TX)
- …administration, or related area; bachelor's degree is preferred. . 2+ year of customer service experience, preferably in financial services; 1+ years of ... **Your opportunity** As a **International Client Service Associate** , you will service ...judgment when taking action(s) to achieve client objectives via phone/ chat /email. . Flexible and able to work on emails/chats/phones… more