- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …first line of support for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and a desire to "own" customer ... incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, ...through analysis and problem solving 100% over the phone, chat , and remote support in a high-volume call center… more
- HSBC (Buffalo, NY)
- …seeking feedback and open to development + Take pride in delivering what is promised in line with the customer and service expectations + Ability to work in ... (Open, dependable, Connected) supporting colleagues and customers to deliver superior customer service through these values + Values diversity, inclusion… more
- Vail Resorts (NY)
- …service recovery. + Retaining significant amounts of information to provide the best customer service with the most accurate and helpful information. + An ... has a sense of urgency and recognizes the importance of adhering to call center and customer service standards. + Ability to work well with the call center team… more
- City of New York (New York, NY)
- … LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New York City by providing a ... Department information and services. This mission is accomplished through a state-of-the-art customer service facility designed to provide clients, the general… more
- University of Rochester (Rochester, NY)
- …contact in a high-traffic, student-centered office. Responsible for delivering outstanding customer service by welcoming visitors, managing scheduling, answering ... or departments. + Responds to incoming calls on a five- line phone system, responds to chat inquiries,...education and experience required. + Strong organizational skills, excellent customer service skills, and ability to multitask… more
- Heritage Financial Credit Union (Newburgh, NY)
- …Demonstrates capability to handle all complex branch assignments. Requirements EDUCATION/CERTIFICATION: Customer service and sales experience. Notary License ... digital inquiring and needs, including but not limited to chat , online account and loan requests as well as...technical support skills. + HFCU product knowledge. + Extensive customer service and sales experience (financial industry… more
- Canon USA & Affiliates (NY)
- …Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC operating ... **About the Role** Canon ITS is seeking highly skilled, professional, and customer -focused individuals to deliver exceptional technical support. As a Canon Technical… more
- University of Rochester (Rochester, NY)
- …and non- routine administrative duties including but not limited: managing all Primary Care Service Line referrals, all front desk aspects of PCN Digital Health ... PSR-III is able to deliver a high level of customer service , focused on displaying ICARE values,...determinations about alternative visit types. + Applies Primary Care Service Line providers preferences and protocols to… more
- Honest Networks (New York, NY)
- …. You may be asked to interact with customers and must have strong customer communication and customer service skills + Driven, highly-organized, and ... with existing and prospective customers via phone, text, web chat , and email. + Advanced troubleshooting of Wi-Fi and... service at affordable, transparent prices, with exceptional customer service . We do this by employing… more
- Amazon (New York, NY)
- …deep technical expertise in your domain to advance adoption of AWS products in service to customer goals. * Collaborate with specialist, sales, marketing, and ... roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to...omnichannel, it provides a seamless experience across voice and chat for your customers and agents leveraging AWS. This… more