- Alight (TX)
- …. Alight Retiree Health Solutions is a business unit that provides customer service assistance to Medicare and Pre-Medicare eligible retirees and ... Meet and/or exceed key performance indicators + Handle inbound customer service calls as well as outbound...voicemails within 24 business hours + Monitor the internal chat and respond in a timely fashion to any… more
- Bank of America (Fort Worth, TX)
- …Relevant Laws, Rules, and Regulations + Adaptability + Client Experience Branding + Customer Service Management + Issue Management + Problem Solving + Active ... offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on… more
- ADP (El Paso, TX)
- …_Required Qualifications_ + You have at least **one year** of experience in a customer service environment. + You can work overtime hours during peak seasons. ... yourself. In this role, you will serve as ADP's front- line for solving clients' challenges, including issue resolution, answering...have at least **one year** of experience in a customer service environment. + You can work… more
- Lincoln Financial (Austin, TX)
- …assigned client service area(s) of responsibility. You will ensure good customer relations are maintained, and more complex customer inquiries and concerns ... testing team** role in our Retirement Plan Services business line in our Fort Wayne office or remote. In...efficient management * Provides more complex guidance to client service team members on customer inquiries and/or… more
- PNC (Farmers Branch, TX)
- …escalating to appropriate SRC Engineering teams * Oversee Midrange requests via SRC Chat , ensuring timely and accurate responses * Drive adoption of SRE practices, ... and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer … more
- TTEC (Austin, TX)
- …while ensuring quality customer experience on every interaction as you're the first- line manager for your team. You'll report to the Service Delivery ... and professionalism while handling conflicts with diverse team members + Customer -focused mindset to support high standards of accountability, facilitating effective… more
- TTEC (Austin, TX)
- …they're on track to meet goals. You'll answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as ... you're the first line manager for your team. You'll report to the...accomplish day-to-day tasks + Mentor and inspire others + Customer -focused mindset + Computer experience with MS Office, … more
- TTEC (Austin, TX)
- …they're on track to meet goals. You'll answer associate's questions, issues, and customer escalation while ensuring quality customer experience on every call as ... you're the first line manager for your team. You'll report to the...accomplish day-to-day tasks + Mentor and inspire others + Customer -focused mindset + Computer experience with MS Office, … more
- Lincoln Financial (Austin, TX)
- …company. * Partner with risk management and other first and second line partners to establish strong working relationships, while maintaining independence. * Build ... Strong oral and written communications, o Anticipating, recognizing, and meeting customer needs, o Strong leadership skills and self-confidence, o Working… more
- First National Bank of Omaha (Frisco, TX)
- …all job responsibilities. **If you're ready to join a legacy of client-centric service , let's chat !** **The Ideal Candidate for This Role:** Required ... Recognize and transform client needs into relevant product and service offerings, expanding client relationships. + **Analytical Problem Solving:** Apply… more