• Service Desk Support Tech II

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL SUMMARY Provides phone, remote, and chat support for a large customer base whose business ... and maintenance of technical documentation. + Provides project management support . + Develops project timelines and milestones, communicates with...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (11/25/25)
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  • Cust Svc Operations Analyst 2

    Public Consulting Group (Albany, NY)
    … or similar application support environment. + Desired: Zendesk, Jira, Chat Support , Experience in K-12 education and special education **Working ... Conditions** + Desired: Zendesk, Jira, Chat Support , Experience in K-12 education and special education \#LI \#LI-KA1 **The above is intended to describe the… more
    Public Consulting Group (10/29/25)
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  • Senior Manager, Product Operations - Business…

    LinkedIn (New York, NY)
    …products across checkout, billing and payments, user and license management, help centers, live chat and Support AI Agents, and customer support and success ... areas: checkout, billing and payments, user and license management, help centers, live chat and Support AI Agents, and customer support and success tools +… more
    LinkedIn (11/01/25)
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  • Operations Support Agent

    iPostal1 (Montebello, NY)
    …needs. + When specialized tasks are completed, transition to handling customer support through chat , email, and calls Performance Expectations: + Maintain ... of customer requests. + Provide clear, professional, and customer-centric communication. + Support standard customer service functions ( chat , email, calls) when… more
    iPostal1 (09/23/25)
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  • Customer Support Advocate, Employees

    Justworks (New York, NY)
    …inquiries from our small business customers' employees via phone, email, or chat + Provide expert-level support to customers around Justworks' continually ... Customer Support Advocate, Employees New York, New York Apply...customers and helping people + Strong written (email and chat ) and verbal (telephone) communication skills with acute attention… more
    Justworks (11/21/25)
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  • User Experience Designer, Vice President…

    JPMorgan Chase (New York, NY)
    …and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will play a critical role in promoting AI innovation ... of customer interaction through conversational AI. This role will support our Card and Connected Commerce business, specifically focused...the design of our virtual assistant for both text ( chat ) and voice (IVR) interactions, which will serve as… more
    JPMorgan Chase (11/08/25)
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  • Customer Service Representative - Phone…

    iPostal1 (Montebello, NY)
    …in the digital mailbox industry. Full Time Customer Service Representative - Phone and Chat - Montebello, NY - 2nd Shift Montebello, New York We're iPostal1 and ... and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Montebello, NY location. To join our customer… more
    iPostal1 (10/11/25)
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  • Digital Health Registered Nurse

    Cecelia Health (New York, NY)
    …support directly with members to provide clinical oversight, biometric monitoring, and support via chat engagement and in-app messaging. + Responsible for ... in a supporting and learning-focused environment. + Annual CEU stipend: Financial support each year for continuing education and professional growth. What will you… more
    Cecelia Health (10/24/25)
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  • Manager, Member Service Center - Digital and VTM

    Broadview FCU (Albany, NY)
    …a 24/7 digital service team responsible for delivering high-touch, high-tech member support through chat , virtual teller machines (VTMs), and web-based ... responsiveness, and personalization. + Oversee and enhance digital platforms-including chat systems, VTM software, and AI-powered tools-by collaborating with… more
    Broadview FCU (10/22/25)
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  • Group Product Manager

    Coinbase (Albany, NY)
    … support experiences, as well as user journeys that connect customers to chat , email, or voice support lines accessible through our Help Center ... is responsible for defining and building the retail customer support experience. In this role, you will drive a...contacts while achieving >95% CSAT across automated and human-handled support contacts. You'll lead a distributed team of product… more
    Coinbase (11/09/25)
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