- Coinbase (Albany, NY)
- … support experiences, as well as user journeys that connect customers to chat , email, or voice support lines accessible through our Help Center ... is responsible for defining and building the retail customer support experience. In this role, you will drive a...contacts while achieving >95% CSAT across automated and human-handled support contacts. You'll lead a distributed team of product… more
- Coinbase (Albany, NY)
- …self-service and automation capabilities , as well as applications that enable customers to chat , email, or call our support lines accessible through our Help ... multiple engineering teams building customer-facing tools that power our chat , email, and voice support channels. Collaborate...that power our chat , email, and voice support channels. Collaborate with Product Managers to define and… more
- New York Times (New York, NY)
- …and distribute instructional documentation. + You will troubleshoot and resolve issues via remote support tools, phone, chat , email, or in person from NY Times ... it's worth paying for. About the Role As Desktop Support Administrator, you will provide infrastructure IT support... Support Administrator, you will provide infrastructure IT support services for The New York Times Company. You… more
- iPostal1 (Montebello, NY)
- …business needs. + When specialized tasks are completed, transition to handling customer support through chat , email, and calls Requirements: + Strong active ... and we're looking for confident, upbeat, personable Customer Service professionals to support that growth in our Montebello, NY location. We are currently seeking… more
- Hilton (Albany, NY)
- …including focus on Voice, Non\-Voice, Multichannel, and Back Office Channels such as email and chat \. **HOW WE WILL SUPPORT YOU** Hilton is proud to support ... multiple desks and lines of business\. + Generate reports and insights to support planning decisions and improve operational efficiency\. + Serve as a liaison… more
- MTA (New York, NY)
- …third-party apps, along with email and SMS; you'll also guide 1:1 customer support using chat . + Assess effectiveness of communications efforts, recommend, and ... implement improvements. + Develop and maintain team protocols; train staff in transit operations and customer service; oversee growth and development of team members; and implement corrective action plans when needed. + Lead performance reporting to assess… more
- Amazon (New York, NY)
- …business through Amazon Advertising. We offer a variety of thoughtfully linked support interactions: in-workflow Help content, an AI-driven chat experience, and ... Description Amazon's Advertiser Support provides on-demand support for 2MM...different countries and nine languages through email, phone and chat . -Hire and grow deep expertise in advertising across… more
- Justworks (New York, NY)
- …provide guidance, troubleshoot and resolve issues, and route feedback + Multi-channel support , including phone, email, chat , and video conferencing, to ... Customer Support Specialist, Payments New York, New York Apply...lean into a challenge and affect change. Our Customer Support , Payments team at Justworks is dedicated to helping… more
- Northeast Shared Services (Schenectady, NY)
- …- Social Media:Helps customers with questions, orders, and issues across phone, email, chat , mail, and social media. They support services like online shopping, ... Hiring for Office Support Roles Oct 29, 2025 Schenectady, NY, US,...in-store long term or short-term temporary price reductions. Category Support Coordinator: Be the go-to hub for our Category… more
- Sponsors for Educational Opportunity (SEO) (New York, NY)
- …Setup program technology such as our attendance tracker, barcode scanners and Zoom chat . Provide project and adapter support as needed. + Track Inventory ... + 12 - 14 Key Responsibilities: + Check in Support - Welcoming and checking in scholars, instructors, and...a day and cups as needed + General Program Support - Provide support for end of… more