- CAI (Albany, NY)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. This position is part-time ... **Bilingual Service Desk Analyst** to provide Level 1 technical support to both English and Italian speaking users in...knowledge and customer service skills via phone, email, or chat . This position will be **part-time** and **remote** .… more
- H&R Block (Fulton, NY)
- …Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training ... tax interviews + Experience with tax planning and audit support + Sales and/or marketing experience What you'll bring...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
- H&R Block (New York, NY)
- …clients with diverse tax and business services needs year-round. You'll have the support of an expert team, dedicated to providing you with advanced tax training ... team + Build year-round client relationships + Provide tax preparation, tax audit support and tax planning year-round + Create confidence in our clients by conducing… more
- Zoom (Albany, NY)
- What you can expect Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and ... define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring… more
- H&R Block (New York, NY)
- …A Typical Day Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to ... to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns...additional products and services + Provide clients with IRS support + Support office priorities through teamwork… more
- H&R Block (New York, NY)
- …Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training ... tax interviews that create confidence in clients + Tax planning and audit support experience + Sales and/or marketing experience What you'll bring to the team… more
- H&R Block (Utica, NY)
- …Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training ... tax interviews + Experience with tax planning and audit support + Sales and/or marketing experience 1 - Enrollment...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
- Pioneer Bank (Albany, NY)
- …customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible ... related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. + Manages… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …(CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, contract benefits, ... resolution. + Ongoing participation in meetings, training, and skill development to support career path and individual development plans. + Is knowledgeable and… more
- Sharecare (Albany, NY)
- …an exciting and innovative remote role newly created to provide meaningful support to members and their families through personalized resource and referral ... Functions:** + Answer inquiries from members (via voice and chat ) for the following: + Help with eligibility, benefit...not limited to medical, dental, and vision plans + Support for spending accounts, pharmacy, and disability. + Assistance… more