• Tax Professional - Franchise Location

    H&R Block (Cazenovia, NY)
    …Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training ... tax interviews + Experience with tax planning and audit support + Sales and/or marketing experience 1 - Enrollment...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
    H&R Block (09/24/25)
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  • Certified Health Coach - Remote

    Sharecare (Albany, NY)
    …Coach is an integral part of an overall client specific Health and Care Support Team that engages and supports members with improving lifestyles and behaviors that ... multi-disciplinary care team, including nurses and external vendors. + Support operational aspects of the assigned area to meet...with members and to communicate directly with them via chat + Attention to detail when documenting interactions with… more
    Sharecare (09/04/25)
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  • Supervisor Employee Services Contact Center…

    Ryder System (Albany, NY)
    …AM - 8-00 PM EST **Essential Functions** + Develop and implement operational support policy, procedures, and technology programs to support contact center ... (SLAs) and Key Performance Indicators (KPIs). Monitor live dashboards for call/ chat metrics and Service Level Agreements (SLAs) targets and take corrective… more
    Ryder System (09/24/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (New York, NY)
    …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...- 1+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI… more
    Amazon (09/03/25)
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  • Customer Care Advocate IA

    Excellus BlueCross BlueShield (Dewitt, NY)
    …(CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, contract benefits, ... resolution. + Ongoing participation in meetings, training, and skill development to support career path and individual development plans. + Is knowledgeable and… more
    Excellus BlueCross BlueShield (08/20/25)
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  • Customer Care Specialist - Headquarters

    Pioneer Bank (Albany, NY)
    …customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible ... related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. + Manages… more
    Pioneer Bank (08/20/25)
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  • Customer Experience Specialist

    Protective Industrial Products (Latham, NY)
    …customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for managing general customer concerns ... with experience. YOU ARE Customer Centric - Assist customers via telephone, email, and chat with an exceptional level of service delivery. You will serve as their… more
    Protective Industrial Products (09/25/25)
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  • SAP Process Lead

    Cargill (Batavia, NY)
    …Depending on Experience **New, easy-to-apply options are available for this role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs ... (EAP) * Tuition Reimbursement * Employee Discounts **Principal Accountabilities:** - Provide support and serve as an escalation point for system and process… more
    Cargill (09/24/25)
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  • Emergency Services Case Manager - Domestic…

    Equinox, Inc (Albany, NY)
    …safety for victims of Domestic Violence, including the elderly, and offer the support , assistance and tools they need to escape abusive situations and take control ... follow up to victims who call the 24-hour hotline, who utilize the web-based chat , walk in, are alternately placed, have left shelter and/or have been referred by… more
    Equinox, Inc (09/16/25)
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  • Delivery Consultant - Connect and Lex, Amazon…

    Amazon (New York, NY)
    …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... - 1+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI...or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit… more
    Amazon (08/15/25)
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