- H&R Block (New York, NY)
- …clients with diverse tax and business services needs year-round. You'll have the support of an expert team, dedicated to providing you with advanced tax training ... team + Build year-round client relationships + Provide tax preparation, tax audit support and tax planning year-round + Create confidence in our clients by conducing… more
- Zoom (Albany, NY)
- What you can expect Enable around-the-clock continuity for Team Chat and Zoom Events. We are looking for a DevOps Engineer who has production knowledge and ... define the platform's unparalleled user experience. The team manages the Team Chat and Zoom Events platform. By employing robust operational and monitoring… more
- H&R Block (New York, NY)
- …A Typical Day Joining H&R Block as a Tax Associate means you will have the support of an expert team dedicated to providing you with the tax training you need to ... to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns...additional products and services + Provide clients with IRS support + Support office priorities through teamwork… more
- H&R Block (New York, NY)
- …Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training ... tax interviews that create confidence in clients + Tax planning and audit support experience + Sales and/or marketing experience What you'll bring to the team… more
- H&R Block (Utica, NY)
- …Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training ... tax interviews + Experience with tax planning and audit support + Sales and/or marketing experience 1 - Enrollment...to face and through virtual tools - video, phone, chat , email + Prepare complete and accurate tax returns… more
- Amazon (New York, NY)
- …tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - Collaborating with stakeholders to gather ... upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS...- 1+ years designing and implementing NLP/NLU (IVR or chat ) solutions using at least one major conversational AI… more
- Pioneer Bank (Albany, NY)
- …customers through the phone, the ITM (an on-screen, video experience), email, chat and transact mobile deposits and processing of mailed transactions. Responsible ... related to customer accounts/loans, debit cards, fees, fraudulent activity, technical support for Pioneer technology products and services and more. + Manages… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …(CC) Advocate resolves customer inquiries via telephone, walk in, mail, fax, web chat , off-phone work, and email concerning, but not limited to, contract benefits, ... resolution. + Ongoing participation in meetings, training, and skill development to support career path and individual development plans. + Is knowledgeable and… more
- Sharecare (Albany, NY)
- …an exciting and innovative remote role newly created to provide meaningful support to members and their families through personalized resource and referral ... Functions:** + Answer inquiries from members (via voice and chat ) for the following: + Help with eligibility, benefit...not limited to medical, dental, and vision plans + Support for spending accounts, pharmacy, and disability. + Assistance… more
- Amazon (New York, NY)
- …advertiser outcomes, and safety guardrails. - Develop infrastructure to support fine-tuning and reinforcement learning pipelines, collaborating with scientists to ... ML models, and optimization algorithms. This agentic framework, will operate across both chat and non- chat experiences in the ad console, scaling to natural… more