- Mass Markets (Killeen, TX)
- …pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Provide first-level technical support via phone, chat , or email. + Troubleshoot hardware, ... tech-savvy and enjoy helping others? Join our team as aTechnical Support Representativeand assist customers with troubleshooting and resolving technical issues. To… more
- Cisco (Austin, TX)
- …and technical excellence + Timely interaction with customers and internal teams requesting support via online- chat , email and phone + Active participation in ... through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements +...24x7 Support Coverage model Qualifications + A standout "customer first"… more
- GovCIO (Austin, TX)
- …session in the Herndon, VA office. **Responsibilities** + Provide professional and timely technical support via phone, chat , and ticketing system. + Support ... Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical... to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses… more
- JPMorgan Chase (Plano, TX)
- …and system support issues via various channels (eg tickets, email, and chat ). Act as rotational support coverage as needed. QUALIFICATIONS: Minimum education ... operational work. Troubleshoot priority incidents, facilitate blameless post-mortems, and support solutions for closure. Engage with development teams throughout the… more
- Mass Markets (Killeen, TX)
- …environment. Preferred (Not Required) + 1+ year of experience in customer service, tech support , sales, chat , or admin roles. + Experience in a contact center ... we offer a variety of benefits and incentives to support and reward our team members. What You Can...from MCI: We understand the importance of balance and support , which is why we offer a variety of… more
- Amazon (Austin, TX)
- …systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity ... shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in state...of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base… more
- Grundfos (Katy, TX)
- …world-class customer service and sales support across multiple channels, including CRM support email, telephone, live chat , Teams, and Outlook. This role is ... Senior Support Specialist + Apply Now + Start applying...the specialist provides a customized and dedicated level of support to foster long-term relationships and drive business growth.… more
- General Dynamics Information Technology (San Antonio, TX)
- …via phone, email, chat , or ticketing systems. * **Log and track support requests** using help desk ticketing system. * **Diagnose and resolve basic technical ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Software,Remote Support ,Technical Issues… more
- Aston Carter (Austin, TX)
- …+ Strong communication skills + Ability to demonstrate empathy + Proficient in customer service/ support through phones and chat + HR knowledge + Capability to ... through various channels such as phone, web cases, and chat . Responsibilities + Take ownership of employee contacts, ensuring...focus. + Receive and resolve inquiries primarily via phone, chat , and emails as the first point of contact… more
- Mass Markets (Killeen, TX)
- …Preferred (Not Required): + 1+ year of experience in customer service, technical support , inside sales, chat , or administrative roles in a contact center ... for you! We're hiring full-time Telephone Sales Agents to support a variety of outbound campaigns. With our industry-leading...we offer a variety of benefits and incentives to support and reward our team members. What You Can… more