• Director, Patient Experience

    Catholic Health Services (Melville, NY)
    Overview Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, ... three nursing homes, a home health service , hospice and a network of physician practices across...for the Hospital, under the guidance of the System Chief Quality Officer and the Hospital President, and drives… more
    Catholic Health Services (07/28/25)
    - Related Jobs

  • Executive Director, Service Desk

    City of New York (New York, NY)
    …- Establishing and enforcing high standards for IT production, quality, and customer service , using AI-enabled analytics to proactively identify and resolve ... interview. The NYC Department of Design and Construction, Division of Information Technology Services , is seeking an Executive Director of Service Delivery with… more
    City of New York (09/04/25)
    - Related Jobs

  • Director of Patient Services , Homecare RN…

    The New Jewish Home (Bronx, NY)
    …action plans in an objective and timely manner. *6.Demonstrates a commitment to customer service and quality care provisions. o Takes and/or assesses referrals ... compliance issues. Reports To: AVP, Home & Community Based Services and/or Chief Financial Officer Duties and...strategies for TNJH in collaboration with senior leadership and service delivery management. o Works to advance, develop, implement… more
    The New Jewish Home (06/25/25)
    - Related Jobs

  • Analyst, Service Desk Operations (Nonprofit…

    City of New York (New York, NY)
    …escalated to managers; - Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Understand resources available to ... on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in a...Service Desk Unit is part of a central services and support group within the Technology Division at… more
    City of New York (08/08/25)
    - Related Jobs

  • Associate Director, Service Desk Operations

    City of New York (New York, NY)
    …of assigned staff to ensure all can provide quality and accurate support and customer service on all things related to procurement, solicitations, awards and ... a Helpdesk/Desktop Support position. The Mayor's Office of Contract Services (MOCS) is a New York City oversight and... (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and… more
    City of New York (08/02/25)
    - Related Jobs

  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    …identifying common issues. - Record user interaction and categorical data in designated customer services platforms, eg JIRA; - Propose updates to user resources ... on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in a...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
    City of New York (08/01/25)
    - Related Jobs

  • Assistant Director, Service Desk Operations

    City of New York (New York, NY)
    …limited to: Train and onboard staff to ensure all can provide quality customer service on procurement, contracting and system related issues. Strengthen staff ... on communities. The MOCS Director serves as the City Chief Procurement Officer. JOB DESCRIPTION ASSISTANT DIRECTOR MOCS team...Service Desk Unit is part of a central services and support group within the Technology Division at… more
    City of New York (06/12/25)
    - Related Jobs

  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    …the system. As needed, record user interaction and categorical data in designated customer services platforms, eg JIRA; - Communicating with stakeholders using ... on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in a...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
    City of New York (08/01/25)
    - Related Jobs

  • Senior Analyst, Service Desk Operations…

    City of New York (New York, NY)
    …operations topics and tools. - Record user interaction and categorical data in designated customer services platforms, eg JIRA. - Draft content for mass and ... on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in a...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
    City of New York (08/01/25)
    - Related Jobs

  • Senior Analyst, Service Desk Operations

    City of New York (New York, NY)
    …escalated to managers; -Record user interaction and categorical data in designated customer services platforms, eg JIRA; -Propose updates to user resources ... on communities. The MOCS Director serves as the City Chief Procurement Officer. MOCS team members operate in a...Service Desk unit is part of the central services group at MOCS. The team is both responsible… more
    City of New York (06/12/25)
    - Related Jobs