- Cisco (Allen, TX)
- …of CCaaS, CPaaS, AI, WFO, Platform and Journey as a Service, and the broader Cisco Contact Center and Collaboration suite of offerings. + Perform technical ... in a presales capacity. + You have a deep technical understanding of the Contact Center field - on-prem and cloud. **Preferred Qualifications** + Experience… more
- Lumen (Austin, TX)
- …landscape. + Strong understanding of Voice networking + Experience with Genesys and Cisco Contact Center ACD platforms preferred. + Experience with ... on a specific product(s) and or services (ie UCC, Cisco Webex, Zoom, Call Center solutions, etc.)....We Look For in a Candidate** + 10+ yrs Contact Center /Telecom Experience + Knowledge and understanding… more
- PNC (Dallas, TX)
- …with experience in design, implementation and 24x7 support of complex data center networks across multiple locations. Knowledge of Cisco network equipment ... including Arista 7010TX,7060CX2, 7280CR2/3, 7280SR2/3 series of Data Center switches running EOS and Cisco Nexus...is required to participate in the application process, please contact us via email at ###@pnc.com . Please include… more
- Teledyne (Dallas, TX)
- …solutions to setting up voice call queues for a contact center . + Maintain, manage and troubleshoot existing Cisco Unified Communications on-premises ... + Attendant Console + Everbridge Redsky E911 + Webex Contact Center + Webex App, as a...Center + Webex App, as a softphone + Cisco On-Premises Unified Communication environment (CUCM, Unity Connection, Emergency… more
- Amazon (Dallas, TX)
- …related field, or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco , Genesys, NICE… more
- Amazon (Dallas, TX)
- …related field, or equivalent experience - 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact ... center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco , Genesys, NICE… more
- Houston Methodist (Katy, TX)
- …workforce planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) ... At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for...EXPERIENCE** + Five years of experience in a call center operation to include three years in a workforce… more
- NTT DATA North America (Dallas, TX)
- …field. + Professional level certification in different Data Centre technologies such as Cisco , NetApp, EMC- Ex: CCNP (DC), ONTApp etc. **Required experience:** + 3+ ... years of experience in building, deploying and supporting data center networking infrastructure. + Intermediate knowledge of data ...any and all users. If you would like to contact us regarding the accessibility of our website or… more
- NTT DATA North America (Dallas, TX)
- …field. + Associate level certification in different Data Centre technologies such as Cisco , NetApp, EMC- Ex: CCNA (DC) etc. **\#LI-NorthAmerica** About NTT DATA: NTT ... any and all users. If you would like to contact us regarding the accessibility of our website or...website or need assistance completing the application process, please contact us at_** **_https://us.nttdata.com/en/ contact -us_** **_. This … more
- Forward Air (Dallas, TX)
- …Inc. is seeking a Senior Network Engineer with deep expertise in data center infrastructure, WAN architecture, and advanced routing protocols. This role will be ... that support the stability and performance of enterprise-wide data center and cloud-connected environments. The engineer will lead the...patches and repairs + Act as a point of contact and resource for management, staff, and vendors in… more