- Amazon (Dallas, TX)
- …contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco , Genesys, NICE InContact, Salesforce, etc. - 1+ years designing and ... required deployment skills - Experience incorporating generative AI into the contact center ( voice or chat bots, agent assist or next best action) to answer… more
- CVS Health (Austin, TX)
- …+ Conceptualizes, designs, validates, and tests complex network designs that support voice , and data technologies. + Works closely with CVS leadership to ensure ... - must have managed complex vendor engagements with large organizations such as Cisco , Palo Alto, F5, Infoblox, etc. + 3+ years experience leading diverse project… more
- Lumen (Austin, TX)
- …migration opportunities across UCC platforms like Lumen Cloud Communications, Microsoft Teams, Cisco Webex, Zoom, and SIP Connectivity. This role must be the subject ... with Salesforce.com preferred + Experience in solution selling UC&C, VoIP, SIP, Voice , and Video Services. + Experience in strategic, technical, and business… more
- Houston Methodist (Katy, TX)
- …+ Experience with Automated Call Distribution systems and associated applications ( Cisco , Genesys, Calabrio, NICE, Verint, etc.) **LICENSES AND CERTIFICATIONS - ... + Working knowledge of multifunctional call recording quality monitoring solutions ( voice and screen capture) **SUPPLEMENTAL REQUIREMENTS** **WORK ATTIRE** + Uniform… more
- EPS Corporation (Dyess AFB, TX)
- …(BTS) Operations and Maintenance (O&M) tasks in support of a base telephone ( voice ) switching system, Outside Plant (OSP) and Inside Plant (ISP). Duties & ... + Knowledge of OSHA safety standards + BICSI installer, OSHA confined space / CISCO -IP-phones, TIA/EIA 568 Bldg Cable Standards, NEC - NFPA 70, 800 Articles, + Tel… more