- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service desk ... The position can execute all tier 1 and 2 service desk tasks and must be able to perform...PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …in a Defined Benefit Retirement Plan, with retirement eligibility after 25 years of service . All applicants must have the ability to: + Perform work assignments at ... Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive...professional manner and with a high level of customer service ; + Provides information or directions to callers, police,… more
- TekSynap (Richmond, VA)
- …and actively managing VTC calls for senior leaders as part of a white-glove service . + Provide both active and passive monitoring of scheduled SIPR and NIPR VTC ... Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management. + Support… more
- TekSynap (Arlington, VA)
- …a proficient team to execute MACs in accordance with established procedures and service level agreements (SLAs). + Utilize existing bench stock materials to complete ... Follow JSP's change management process to track and execute MACs via service request tickets, ensuring compliance with customers' voice, video, and data… more
- TekSynap (Arlington, VA)
- …Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon Primary Technical Control Facility (PPTCF) ... all tasks related to the day-to-day operations of the Technical Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …Center, 12125 Pinecrest Rd, Reston, VA 20191 of Region 3, Neighborhood and Community Service (NCS) in Fairfax County. This position is 0.75 FTE (30 hours per week) ... opportunity. Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete… more
- Service Source (Alexandria, VA)
- …Responsibilities + Drive continual quality improvement in a facilities management service environment by recommending process improvements. + Assist in the quality ... source(s) and ServiceSource. Qualifications: Education, Experience, and Certification(s ) + US citizen or permanent resident with minimum 3 years of residency status… more
- Amentum (Mclean, VA)
- …VAV, ductless, split and packaged unit style systems, etc + Maintain, service , repair, and replace motors, blowers, compressors, coils, bearings, belts, and related ... Respond to and resolve issues associated with requests for service adjustments and other trouble calls. + Troubleshoot design...+ OSHA 10 Training **SECURITY:** Must be a US Citizen , able to obtain and maintain a Top-Secret Security… more
- TekSynap (Arlington, VA)
- …FDIC Support with respect to Unified Communications Cis + Provide only FDIC Service Delivery Designees access to the UCMTs. + Oversee preventive maintenance on ... supervisors. You will be a member of technical team where excellent customer service and professional expertise are required. The mission of FDIC's Chief Information… more
- TekSynap (Arlington, VA)
- …equipment; + Avaya Digital Systems; + CCIE Certifications preferred; + Voice and multi- service gateways; + WiFi; + AWS and Azure; + Network Access Controls (NAC); ... network engineers and be a member of technical team where excellent customer service and professional expertise are required, you will provide expert-level hands on… more
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