- Mass Markets (El Paso, TX)
- …and provide accurate solutions. + Use internal systems to manage accounts, process claims , and update records. + Follow scripts and procedures to ensure compliance ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …using internal systems and team collaboration + Document customer interactions and claims accurately + Follow scripts, policies, and compliance procedures + Handle ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …collaborate with other teams as needed + Accuratelydocument and process claims , inquiries, and updatesin company systems + Followscripts, policies, and ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …collaborate with other teams as needed + Accuratelydocument and process customer claims and interactions + Follow scripts, policies, and procedures while using ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …across systems to support customer needs. + Accurately document interactions and process claims . + Guide customers through options to find the best solutions. + ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …systems to support customer needs + Accurately document interactions and process claims in internal systems + Engage customers in solution-focused conversations to ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to determine the best ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …with internal departments to resolve inquiries + Accurately document customer interactions and claims in CRM systems + Use internal knowledge bases and training to ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- US Foods (Austin, TX)
- …customers in order to respond to inquiries or to notify them of claim results and any planned adjustments; refer unresolved customer complaints to designated ... departments for further action. + Obtain and examine all relevant information in order to assess validity of complaints and to determine possible causes. + Coordinate same-day deliveries and pickups for customers. Process pickup requests from customers and… more
- TEKsystems (Austin, TX)
- Description Handling inbound calls from providers checking eligibility and/or claim status for members. Call center environment taking inbound and outbound calls ... Respond to both standard and more difficult customer inquiries regarding various products and services via the phone or email in an easy to understand manner Research customer inquiries and follow up with customers as needed via email or outbound phone calls… more