- Conduent (FL)
- …given during training and based on business need. **About the Call Center Representative role:** Claims inquires or debit card denials. Questions regarding ... is noticed and valued every day. **Remote Call Center Representative ** Our call center associates are members of a...a day of training. Successfully learn to navigate 12-13 systems and average of 30-40 calls per day. Hours… more
- Mass Markets (Tampa, FL)
- …a globally expanding, industry-leading organization. We're hiringSpanish-Speaking Banking Service Representative to support inbound and outbound service projects for ... data and comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. +...support customer needs. + Stay current with training materials, system updates, and policy changes. + Meet attendance, performance,… more
- Mass Markets (FL)
- …technology to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, ... understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Tampa, FL)
- …technology to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, ... understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Molina Healthcare (FL)
- …or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to ... as they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department is needed. Takes initiative in preventing… more
- Elevance Health (FL)
- **Customer Care Representative I** **Location** : Virtual; This role enables associates to work virtually full-tine, with the exception of required in-person ... an accommodation is granted as required by law._ The **Customer Care Representative ** is responsible for successfully completing the required basic training. Able to… more
- Mass Markets (Orlando, FL)
- …actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims , and update records. + Follow ... and protect customer data. + Stay current with training materials, system updates, and product knowledge. + Meet performance goals including first-call… more
- Mass Markets (FL)
- …the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments ... issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately...or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability… more
- Mass Markets (FL)
- …needs. + Record all sales activities and customer interactions in the CRM system . + Provide feedback to management on customer trends and market conditions. ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Philadelphia Insurance Companies (Lake Mary, FL)
- …Ward's Top 50 and rated A++ by AM Best. We are looking for a Marketing Representative to join our team in South Florida only, including the Miami and Fort Lauderdale ... agency relationships. - Solicits business via our in-house software system with preloaded leads. - Develops a fixed number...Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii,… more