- Mass Markets (Savannah, GA)
- …members, employees, and communities with excellence. As a Financial Services Representative , you will engage directly with banking customers providing product and ... Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with customers + Typing speed: 30-45 WPM + Fluent in English… more
- Mass Markets (GA)
- …the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments ... issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately...or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability… more
- Mass Markets (Savannah, GA)
- …partner in the industry. Join our dynamic team as a Bilingual Sales Representative , where your ability to communicate fluently in Spanish and English will help ... Office Suite (Excel, Word, PowerPoint, Outlook). + Familiarity with Windows operating systems . + Reliable and punctual with excellent attendance. + Skilled in… more
- Mass Markets (Savannah, GA)
- …and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate with other departments as ... needed + Accurately document and process customer claims and interactions + Use training and knowledge base...(Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Reliable and punctual with a strong work… more
- Mass Markets (Midway, GA)
- …call through effective problem-solving. + Research and retrieve information across systems to support customer needs. + Accurately document interactions and process ... claims . + Guide customers through options to find the...(Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Reliable and punctual + Skilled in troubleshooting… more
- Mass Markets (Savannah, GA)
- …customer concerns efficiently, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... needed + Accurately document customer interactions and process claims + Engage in solution-based conversations to recommend the best options + Follow scripts,… more
- Mass Markets (Savannah, GA)
- …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document customer interactions and ... process claims + Guide customers through options to find the...(Excel, Word, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with excellent time management… more
- Mass Markets (Savannah, GA)
- …with internal departments to resolve inquiries + Accurately document customer interactions and claims in CRM systems + Use internal knowledge bases and training ... Office Suite (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Reliable and punctual with strong time management skills + Strong… more
- Mass Markets (GA)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (GA)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key ... + Improve the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In addition to becoming… more