- Robert Half Office Team (Macon, GA)
- Description We are looking for an experienced Senior Customer Service Representative to join our team in Macon, Georgia. This Contract to permanent position offers ... strong analytical and problem-solving skills. * Process and track insurance claims , payments, and follow-ups while maintaining detailed logs. Requirements * Strong… more
- Mass Markets (Savannah, GA)
- …industry-leading organization. Join our dynamic team as a Bilingual Sales Representative , where your ability to communicate fluently in Spanish and English ... Office Suite (Excel, Word, PowerPoint, Outlook). + Familiarity with Windows operating systems . + Reliable and punctual with excellent attendance. + Skilled in… more
- Mass Markets (Savannah, GA)
- …with internal departments to resolve inquiries + Accurately document customer interactions and claims in CRM systems + Use internal knowledge bases and training ... Office Suite (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Reliable and punctual with strong time management skills + Strong… more
- Mass Markets (Savannah, GA)
- …focusing on first-call resolution + Research and retrieve information using internal systems ; collaborate with other teams as needed + Accurately document and ... process customer claims and interactions + Follow scripts, policies, and procedures...(Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Strong problem-solving, conflict resolution, and troubleshooting skills… more
- Mass Markets (Savannah, GA)
- …information; collaborate with other teams as needed + Accurately document and process claims , inquiries, and updates in company systems + Follow scripts, ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Midway, GA)
- …call through effective problem-solving. + Research and retrieve information across systems to support customer needs. + Accurately document interactions and process ... claims . + Guide customers through options to find the...(Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Reliable and punctual + Skilled in troubleshooting… more
- Mass Markets (Savannah, GA)
- …customer concerns efficiently, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... needed + Accurately document customer interactions and process claims + Engage in solution-based conversations to recommend the best options + Follow scripts,… more
- Mass Markets (Savannah, GA)
- …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document customer interactions and ... process claims + Guide customers through options to find the...(Excel, Word, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with excellent time management… more
- Mass Markets (GA)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (GA)
- …and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and up-to-date ... including encrypted ones, are not allowed for accessing the clients Work at Home systems . + You must provide your own headset. Specific models will be recommended… more