- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service ... with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries… more
- Mass Markets (Las Cruces, NM)
- …listen to customer concerns and deliver effective, timely resolutions. + Use internal systems to manage accounts, process claims , and retrieve information. + ... others and delivering outstanding service? We're looking for a Customer Service Representative who is empathetic, solution-oriented, and ready to thrive in a… more
- Mass Markets (Las Cruces, NM)
- …trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and outbound customer ... customer issues effectively, aiming for first call resolution + Research internal systems to retrieve missing information and collaborate with other departments as… more
- Mass Markets (Las Cruces, NM)
- …as a trusted partner in the industry. We're hiringSpanish-Speaking Banking Service Representative to support inbound and outbound service projects for our Financial ... data and comply with privacy regulations. + Use internal systems and knowledge bases to support customer needs. +...support customer needs. + Stay current with training materials, system updates, and policy changes. + Meet attendance, performance,… more
- Mass Markets (NM)
- …a trusted partner in the industry. We are seeking a Licensed Health Insurance Representative who will play a vital role in educating and guiding customers to select ... and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and other insurance-related questions. + Maintain accurate and up-to-date… more
- Mass Markets (Mesilla, NM)
- …the industry. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues in our contact ... or engineering teams. + Document all interactions and solutions in the ticketing system . + Maintain up-to-date knowledge of products, services, and system … more
- Mass Markets (Las Cruces, NM)
- …+ Understand customer needs and recommend tailored solutions + Use internal systems to manage accounts and process orders accurately + Research and resolve ... or appropriate teams + Stay current with training, updates, and system changes + Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS… more
- Mass Markets (Las Cruces, NM)
- …issues + Manage customer accounts and process orders accurately using our systems + Follow scripts, policies, and procedures to ensure consistency and compliance ... to appropriate team members when needed + Stay current with training, system updates, and team communications + Maintain excellent attendance and punctuality… more
- Mass Markets (NM)
- …technology to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, ... understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with...and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Las Cruces, NM)
- …technology to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, ... to customers, understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with other departments to… more