- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW COLLECTIONS REPRESENTATIVE JOB OPENINGS Join our team and grow with us! We need collections representatives to respectfully recover past due ... material to stay up-to-date on changes to program knowledge, systems , and processes + Adhere to all attendance and...PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (Las Cruces, NM)
- …- FRIDAY. WALK-IN'S ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using ... accounts + Escalate customer dissatisfaction to managerial team + Utilize systems and technology to resolve initial interactions CANDIDATE QUALIFICATIONS WONDER IF… more
- Mass Markets (Mesilla, NM)
- …in the industry. We are looking for a professional and customer-focused Contact Center Representative to join our team. In this role, you will handle inbound and ... necessary. + Document all customer interactions in the CRM system . + Meet or exceed performance metrics including call...multitasking abilities. + Proficiency in using computers and CRM systems . + Fluent in English and Spanish is a… more
- Cognizant (Santa Fe, NM)
- … representative role. Understanding of the insurance industry, electronic claims , medical office knowledge and/or coding/billing preferred. **Salary and Other ... **CUSTOMER SERVICE REPRESENTATIVE (remote)** This is a remote position open...Documenting all issues comments and resolutions in appropriate software system applications. **GENERAL REQUIREMENTS:** Ability to work in fast… more
- Molina Healthcare (NM)
- …or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to ... as they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department is needed. Takes initiative in preventing… more
- Mass Markets (Las Cruces, NM)
- …+ Listen actively to understand customer needs and resolve issues + Research systems to locate missing information and collaborate with internal teams + Manage ... customer accounts and process orders accurately using company systems + Follow scripts, policies, and compliance guidelines + Maintain accurate records and protect… more
- Mass Markets (Las Cruces, NM)
- …answer customer questions + Maintain accurate and detailed records in CRM systems + Handle financial inquiries with strict adherence to confidentiality and ... At least 1 year in a customer service role + Ability to multitask across multiple systems while on calls + Typing speed of 30-45 WPM + Fluent in English (spoken and… more
- Mass Markets (Las Cruces, NM)
- …members, employees, and communities with excellence. As a Financial Services Representative , you will engage directly with banking customers providing product and ... Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with customers + Typing speed: 30-45 WPM + Fluent in English… more
- Mass Markets (Clovis, NM)
- …actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims , and update records. + Follow ... and protect customer data. + Stay current with training materials, system updates, and product knowledge. + Meet performance goals including first-call… more
- Mass Markets (NM)
- …the customers reason for contacting Tech Support + Leverage multiple systems to research and troubleshoot service disruptions; coordinate with other departments ... issues when needed + Comfortable using a Knowledge Base system in conjunction with your call handling + Accurately...or equivalent + Understand the basics of VoIP Phone systems , internet gateways, and HD video. + The ability… more