- CRC Insurance Services, Inc. (Flower Mound, TX)
- …and audit claims process ensuring proper documentation was created in the system and/or files. 7. Review claims and approve payments under the appropriate ... Responsible for overseeing, managing and supporting all activities of the claims employees and operations of the department. **ESSENTIAL DUTIES AND… more
- Mass Markets (Killeen, TX)
- …of claim resolutions and customer interactions using email management systems and customer service software. Expectations: + Effectively multitask while managing ... and other channels. + Clearly and concisely communicate complex claim details and decisions to customers and internal teams....+ Proficiency with computers is essential. + Proficiency in claims management systems , contact center platforms, and… more
- Sedgwick (Irving, TX)
- … claim status through phone calls, written correspondence, and system updates.** **Engages with healthcare providers to establish expectations for return-to-work ... consistent and transparent communication with claimants and clients throughout the claims process via phone, written updates, and system documentation.**… more
- Sedgwick (Irving, TX)
- …payment information and claims status by phone, written correspondence and/or claims system . + Communicates with the claimants' providers to set expectations ... aspects of claims process by phone, written correspondence and/or claims system . + Coordinates investigative efforts ensuring appropriateness; provides… more
- Sedgwick (Irving, TX)
- …payment information and claims status by phone, written correspondence and/or claims system . + Communicates with the claimants' providers to set expectations ... aspects of claims process by phone, written correspondence and/or claims system . + Coordinates investigative efforts ensuring appropriateness; provides… more
- Sedgwick (Irving, TX)
- …information and claims status either by phone, written correspondence and/or claims system . **QUALIFICATIONS** + Education & Licensing: High school diploma ... naturally empathic and solution-focused. **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Makes claim determinations to approve non-complex disability claims or makes… more
- Reynolds & Reynolds (Austin, TX)
- …(AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service ... Representative you will be responsible for taking inbound calls...AGWS Customers to assist with questions related to maintenance claims . You will assist customers by walking them through… more
- Mass Markets (Dallas, TX)
- …other departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to ... POSITION OVERVIEW TECHNICAL SUPPORT REPRESENTATIVE (FULL-TIME) As a technical support representative...through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with… more
- Mass Markets (Dallas, TX)
- …technology to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with… more
- Mass Markets (Dallas, TX)
- …technology to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, ... POSITION OVERVIEW TELCOM CUSTOMER CARE REPRESENTATIVE (FULL-TIME) Here at MCI, we keep things...understand their needs, and resolve customer issues + Research systems to find missing information as applicable; coordinate with… more