- Mass Markets (Killeen, TX)
- …departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine ... Ensure first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services ... Services include deposits, payments and ATM operations, global fraud and claims , account reconciliation, cash vault services, mail and courier solutions, print… more
- Mass Markets (Killeen, TX)
- …listen to understand customer needs and recommend solutions + Use internal systems to manage accounts and process transactions + Collaborate with internal teams ... (Word, Excel, Outlook, PowerPoint) + Basic understanding of Windows operating systems + Dependable, punctual, and goal-oriented + Excellent problem-solving and… more
- Mass Markets (Killeen, TX)
- …organization. We are seeking a motivated and customer-focused Spanish Bilingual Sales Representative to join our growing team. In this role, you will engage ... to meet sales goals and deliver excellent customer service. + Comfortable using CRM systems and sales tools. + Ability to multitask and manage time effectively. +… more
- Mass Markets (Killeen, TX)
- …members, employees, and communities with excellence. As a Financial Services Representative , you will engage directly with banking customers providing product and ... Minimum 1 year in a customer service role + Ability to multitask across multiple systems while engaging with customers + Typing speed: 30-45 WPM + Fluent in English… more
- Mass Markets (San Antonio, TX)
- …actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims , and update records. + Follow ... and protect customer data. + Stay current with training materials, system updates, and product knowledge. + Meet performance goals including first-call… more
- Mass Markets (Killeen, TX)
- …+ Escalate complex issues when needed + Stay current with training, system updates, and program changes + Meet attendance and scheduling expectations CANDIDATE ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Conduent (San Antonio, TX)
- …culture where individuality is noticed and valued every day. **Fraud Call Center Representative - Onsite in San Antonio, TX** **Address: 2822 General Hudnell Dr. San ... identified using comprehensive training, customer records, and our knowledge management systems . + Analyze potential fraud and suspicious activity by monitoring card… more
- Mass Markets (Killeen, TX)
- …individual 1040 tax returns. + Strong proficiency with technology and computer systems . + Reliable, hardwired internet connection (or willingness to obtain one). + ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …industry-leading organization. Join our dynamic team as a Bilingual Sales Representative , where your ability to communicate fluently in Spanish and English ... Office Suite (Excel, Word, PowerPoint, Outlook). + Familiarity with Windows operating systems . + Reliable and punctual with excellent attendance. + Skilled in… more