- Mass Markets (Dallas, TX)
- …- FRIDAY. WALK-IN'S ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using ... accounts + Escalate customer dissatisfaction to managerial team + Utilize systems and technology to resolve initial interactions CANDIDATE QUALIFICATIONS WONDER IF… more
- Elevance Health (Houston, TX)
- **Title: Customer Care Representative II** **Houston, TX** **Virtual:** This role enables associates to work virtually full-time, with the exception of required ... 8am and 8pm EST, possible weekend OT as needed As a **Customer Care Representative II** you will be responsible for responding to customer questions via telephone… more
- Molina Healthcare (TX)
- …or exceed the Plan's monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with the provider and staff to ... as they arise, making an assessment when escalation to a Senior Representative , Supervisor, or another Molina department is needed. Takes initiative in preventing… more
- Houston Methodist (Baytown, TX)
- …Saturday and Sunday day schedule At Houston Methodist, the Patient Services Representative is responsible for performing patient check in/check out functions and ... facilitate the patient visit experience. This position supports timely, accurate claims submission and may perform registration and/or other revenue cycle functions.… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services ... Services include deposits, payments and ATM operations, global fraud and claims , account reconciliation, cash vault services, mail and courier solutions, print… more
- Mass Markets (TX)
- …needs. + Record all sales activities and customer interactions in the CRM system . + Provide feedback to management on customer trends and market conditions. ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- … to support customer needs + Accurately document interactions and process claims in internal systems + Engage customers in solution-focused conversations ... Microsoft Office (Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with strong time management skills +… more
- Conduent (San Antonio, TX)
- …culture where individuality is noticed and valued every day. **Fraud Call Center Representative - Onsite in San Antonio, TX** **Address: 2822 General Hudnell Dr. San ... identified using comprehensive training, customer records, and our knowledge management systems . + Analyze potential fraud and suspicious activity by monitoring card… more
- Mass Markets (Killeen, TX)
- …individual 1040 tax returns. + Strong proficiency with technology and computer systems . + Reliable, hardwired internet connection (or willingness to obtain one). + ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Killeen, TX)
- …and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate with other departments as ... needed + Accurately document and process customer claims and interactions + Use training and knowledge base...(Word, Excel, PowerPoint, Outlook) + Familiarity with Windows operating systems + Reliable and punctual with a strong work… more