- Molina Healthcare (Iowa City, IA)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Access Dubuque (Dubuque, IA)
- …experience or equivalent combination of education and experience required. Inbound call center experience preferred. **SKILLS & KNOWLEDGE** Excellent verbal ... their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more… more
- Sedgwick (Dubuque, IA)
- …experience or equivalent combination of education and experience required. Inbound call center experience preferred. **SKILLS & KNOWLEDGE** Excellent verbal ... their employees regain health and productivity, guide their consumers through the claims process, protect their brand and minimize business interruptions. Our more… more
- Iowa Department of Administrative Services (Des Moines, IA)
- …high-volume of inbound and outbound calls in a timely manner, in a call - center environment. + Identify customers' needs, clarify information, research every ... public contact work obtaining, analyzing and evaluating data such as job/ claims interviewing, testing, referral and/or placement, sales representative , credit… more
- Mass Markets (IA)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Otsuka America Pharmaceutical Inc. (Des Moines, IA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... so that others can too." Patients are at the center of our purpose as we seek to discover...within the CNS TA. + Act as a company representative and advocate in relevant medical and scientific communities… more
- Otsuka America Pharmaceutical Inc. (Des Moines, IA)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... wider clinical development plans. + Serve as early-stage CMC representative of the department in effectively communicating program related...you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to… more
- Highmark Health (Des Moines, IA)
- …provides front line staff guidance, ensures effective and efficient delivery of Pharmacy call center services. Serves as first line reviewer in monitoring and ... appropriately maintain a level of high efficiency/productivity. + Ensure adherence to call center turn around time requirements associated with DPW/CMS… more
- Access Dubuque (Dubuque, IA)
- …from a regional, two-person operation to one with corporate headquarters and sales call center located in South Windsor, Connecticut and a manufacturing and ... + Schedule carriers for pickup and delivery of customer orders. + File claims with carriers as needed. + Audit freight bills from carriers. + Respond… more
- Access Dubuque (Dubuque, IA)
- …Customer Service Representative - Level 3 Fidelity Bank & Trust Claims Coordinator Cottingham & Butler/ SISCO Client Service Representative Cottingham & ... customer input + Coordination of IT support groups scheduling service incidents in call tracking system + Monitor resource schedules to ensure prompt time entry on… more