- Latham, The Pool Company (Latham, NY)
- …(Sales and/or Warranty modules) * Strong understanding of sales processes, warranty claims , service contracts, and customer engagement workflows * ... chain management + Coordinate with cross-functional departments (eg, manufacturing, finance, service ) to ensure process alignment + Assist in data migration and… more
- Latham, The Pool Company (Latham, NY)
- …(Sales and/or Warranty modules) + Strong understanding of sales processes, warranty claims , service contracts, and customer engagement workflows + ... Familiarity with IFS Cloud or IFS Apps 10 preferred + Excellent communication skills and ability to interact with technical and non-technical stakeholders Analytical skills: . Analytical mindset with strong problem-solving skills . Critical thinking .… more
- Brink's (New York, NY)
- …price changes + Research customer claims ensuring the highest level of customer service on every call and ensure that all service complaints are ... and case management system to close customer requests tickets + Create Customer Service Orders in ATLAS and add quotes to revenue tab when applicable +… more
- Highmark Health (Albany, NY)
- **Company :** Highmark Inc. **Job Description :** Job Summary Provides quality customer service in a high volume contact center to include providing complete, ... documents. E6. Maintains confidentiality and adheres to HIPAA regulations. E7. Delivers customer service in a professional, polite and efficient manner. N8.… more
- Travelers Insurance Company (Melville, NY)
- …claims with FDV of over a multi-million dollar value. + Provide quality customer service and ensure file quality, timely coverage analysis and communication ... knowledge and skill in various business line products. + Excellent negotiation and customer service skills. + Advanced skills in coverage, liability and damages… more
- Sedgwick (Rochester, NY)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Leverage Sedgwick's broad, global network of experts to ... claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific… more
- New York State Civil Service (Albany, NY)
- …budget, schedule, number of contracts, management approach, delivery method, level of service , phasing, customer orientation, staffing, labor, location and site ... Manager, Cost Control takes a lead role in Project Controls functions of claims management, claims negotiation, and litigation support on complex capital… more
- Travelers Insurance Company (Melville, NY)
- …established professional guidelines as well as applicable state laws. + Provides quality customer service and ensures file quality. + Shares accountability with ... reserve activities are consistent with corporate policies. + Resolve complex, severe exposure claims , using high service oriented file handling. + In order to… more
- Molina Healthcare (NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : * 2 - 3 years customer service , provider service , or claims experience in a managed care setting. ... Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point of contact… more
- Molina Healthcare (Buffalo, NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : * 3 - 5 years customer service , provider service , or claims experience in a managed care setting. ... Molina healthcare policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves as the primary point of contact… more