- Independent Health (Buffalo, NY)
- …respectful, and timely response to all internal and external customers. + Attend customer service training sessions and additional pharmacy system training as ... through pharmacy education. These individuals must maintain our goals in achieving service levels and increasing the pharmacist satisfaction rate, the pharmacy help… more
- Independent Health (Buffalo, NY)
- …+ Act as a customer advocate by providing excellent, accurate customer service when responding to customer requests. + Utilize up-to-date knowledge ... be responsible for assisting our provider constituents and providing exceptional customer service . The Provider Relations Representative will answer incoming… more
- Sedgwick (Albany, NY)
- …of a rapidly growing, industry-leading global company known for its excellence and customer service . + Celebrate your career achievements and each other through ... professional needs. . **ESSENTIAL RESPONSIBLITIES MAY INCLUDE** + Serve as patient advocate to support, guide and coordinate care for injured workers, families and… more
- Molina Healthcare (New York, NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : * 3 - 5 years customer service , provider service , or claims experience in a managed care setting. ... policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves...works directly with the Plan's external providers to educate, advocate and engage as valuable partners, ensuring knowledge of… more
- Molina Healthcare (NY)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : * 2 - 3 years customer service , provider service , or claims experience in a managed care setting. ... policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves...works directly with the Plan's external providers to educate, advocate and engage as valuable partners, ensuring knowledge of… more
- Lowe's (Syracuse, NY)
- …to support delivery operations including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and ... The Market Delivery Manager (MDM) is primarily responsible for ensuring Delivery Customer Satisfaction thru service and quality control standards, for customers… more
- Walmart (East Syracuse, NY)
- …improvement opportunities. Ensures the removal of barriers to delivering exceptional customer /member value, service , and support. Execution and Results: Optimize ... of decisions. Accurately forecasts growth, costs, and business challenges. Customer /Member Centered: Promote a Customer /Member-Focused Environment: Creates and… more
- CVS Health (Albany, NY)
- …monitoring the quality and effectiveness of work processes in claim processing and customer service that impact customer satisfaction, medical cost ... each and every day. **Position Summary** Acts as an advocate and subject matter expert guiding the business by...to influence and promote change, to continually deliver quality service to both internal and external customers. Performs regular… more
- Molina Healthcare (Albany, NY)
- …a managed healthcare setting. **Required Experience** + 3 - 5 years customer service , provider service , or claims experience in a managed care setting. ... healthcare policies and procedures while achieving the highest level of customer service . **KNOWLEDGE/SKILLS/ABILITIES** + Under general supervision, responsible… more
- The Cigna Group (New York, NY)
- …+ Manages submission process of contracting and negotiations for fee for service with physicians, ancillaries and hospitals. + Supports the development and ... of communication with matrix partners including but not limited to, Claims Operations, Medical Management. Credentialing, Legal, Medical Economics, Compliance, Sales… more