- Baylor Scott & White Health (Temple, TX)
- …competency testing following initial Advocate training. Must successfully complete Customer Service training and successfully pass competency exam to ... 7am and 5pm, Monday through Friday **JOB SUMMARY** The Customer Advocate 1, under general supervision, communicates... training. Serves as a primary contact for benefits, claims status and simple drug inquires for Individual Plans… more
- Capital One (Plano, TX)
- …Recovery Coordinators at Capital One are tasked with providing the best of the best customer service . This is your opportunity to shine through your ability to ... From Home Bilingual (Spanish) Senior Fraud Recovery Coordinator- Complex Claims **Are you looking for a challenging role that... customer issues. + You may support other customer service advocates, who will reach out… more
- Health Care Service Corporation (Abilene, TX)
- …2 years OR, a Bachelor's with 1 year, OR 3 years of concierge-oriented customer service experience * Experience emphasizing plan of care, assisting customers to ... in Health Science or Health Studies or Bachelor's degree. * Knowledge of HCSC customer service systems, processes, and products of the operational area. * 3… more
- Sedgwick (Irving, TX)
- …line of business preferred. **Experience** Two (2) years of administrative and/or customer service experience or equivalent combination of education and ... to Work(R) Fortune Best Workplaces in Financial Services & Insurance Consumer Care Advocate **Our teams connect!** **We collaborate onsite and have a hybrid work… more
- Sharecare (Austin, TX)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries are Equal Opportunity Employers… more
- Texas Veterans Commission (El Paso, TX)
- …regulations. . Knowledge of medical terminology. . Skill in interviewing and providing exemplary customer service . . Skill in critical thinking. . Skill in the ... is strongly preferred. . Experience in processing, developing, or adjudicating VA claims for benefits preferred. . Experience with Microsoft Office Suite strongly… more
- CVS Health (Austin, TX)
- …in a fast-paced environment.** **Required Qualifications:** + 6+ months of customer service experience. + Basic computer skills. **Preferred Qualifications:** ... with our customers by helping with their benefits and claims to improve their health and well-being. You will...+ 1+ years of customer service experience in a contact center… more
- CVS Health (Austin, TX)
- …**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team. This role provides ... advocate care to assist the member with a clear...resolution and educates the member with online resources. The Customer Service Representative guides the member through… more
- Brink's (Coppell, TX)
- …in coordination with internal project teams. + Act as the final escalation point for customer service issues, cases, and claims across multiple regions. + ... + Ensure successful implementation by project teams. Regional Vice Presidents + Ensure customer service quality and timely issue resolution. + Ensure readiness… more
- Walmart (San Antonio, TX)
- …and merchandised according to company policies, including proper handling of claims , returns, shrink, and damages. Presents and maintains merchandise presentation by ... with tire maintenance and repair services. Provides expert member service and recommendations by greeting members, identifying member needs,...new tools among team members. Serves as a brand advocate by valuing the member's experience in the TBC… more