- Mass Markets (TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... customer satisfaction and retention. + Respond to customer inquiries regarding coverage, benefits, claims , and...members and departments to ensure a cohesive approach to customer service and policy management. + Participate… more
- Highmark Health (Austin, TX)
- …data interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries regarding provider ... care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers on… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... a trusted partner in the industry. The call center representative position is a full-time contact center position that...a full-time contact center position that combines both inbound customer service and sales. In this role,… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + In ... At Houston Methodist, the Account Representative position is responsible for resolving all outstanding third party primary and secondary insurance claims for… more
- Molina Healthcare (TX)
- …**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** : * 2 - 3 years customer service , provider service , or claims experience in a managed care setting. ... policies and procedures while achieving the highest level of customer service . **Job Duties** This role serves...monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with… more
- Mass Markets (Dallas, TX)
- …IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and customer ... Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital… more
- Mass Markets (Dallas, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... POSITION OVERVIEW COLLECTIONS REPRESENTATIVE (FULL-TIME) Join our team and grow with...commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... in the industry. Are you a confident communicator with a passion for sales and customer service ? We're looking for Call Center Sales Representatives to join our… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... products and services, and upsell to existing clients all while delivering exceptional customer service . If you're a persuasive communicator with a positive… more
- Mass Markets (Killeen, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service , Digital ... for call center representatives to support inbound and outbound customer service and sales projects for a...resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead… more