- Mass Markets (Midway, GA)
- …in the industry. We are seeking a motivated and results-driven Call Center Sales Representative to join our dynamic team. In this role, you will engage with ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Mass Markets (Midway, GA)
- …partner in the industry. We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for ... escalate customer dissatisfaction with managerial team + Ensure first call resolution through problems solving and effective call handling CANDIDATE QUALIFICATIONS… more
- Mass Markets (Savannah, GA)
- …to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (GA)
- …to complete account management tasks + Accurately document and process customer claims in appropriate systems + Follow all required scripts, policies, and procedures ... team + Escalate customer issues to the appropriate staff and managerial for resolution as needed. + Ensure first call resolution through problems solving… more
- Mass Markets (Savannah, GA)
- POSITION OVERVIEW PHONE SALES REPRESENTATIVE JOB OPENINGS We are looking for phone sales representatives to support a variety of projects while representing some of ... information + Escalate customer issues to the appropriate staff and managerial for resolution as needed + Attend meetings and training and review all new training… more
- Molina Healthcare (GA)
- …the highest level of customer service. Effectiveness in driving timely issue resolution , EMR connectivity, Provider Portal Adoption. * Conducts regular provider site ... monthly site visit goals. A key responsibility of the Representative during these visits is to proactively engage with...2 - 3 years customer service, provider service, or claims experience in a managed care setting. * Working… more
- Elevance Health (Columbus, GA)
- **Customer Care Representative IIII** **Location:** **Onsite:** This role requires associates to work from the posted locations full-time, enabling consistent ... immediate support. Alternate locations may be considered. The **Customer Care Representative ** is responsible for responding to customer questions via telephone and… more
- Mass Markets (Savannah, GA)
- …manner + Troubleshoot and resolve customer issues, aiming for first-call resolution + Research internal systems to locate missing information and coordinate ... with other departments as needed + Accurately document and process customer claims and interactions + Use training and knowledge base to answer questions while… more
- Mass Markets (Savannah, GA)
- …courteous manner + Resolve customer concerns efficiently, aiming for first-call resolution + Research internal systems to locate missing information and collaborate ... other departments as needed + Accurately document customer interactions and process claims + Engage in solution-based conversations to recommend the best options +… more
- Mass Markets (Savannah, GA)
- …and courtesy + Resolve customer issues efficiently, aiming for first-call resolution + Research and retrieve information across systems to support customer ... needs + Accurately document customer interactions and process claims + Guide customers through options to find the best solutions + Use training and resources to… more