- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW COLLECTIONS REPRESENTATIVE JOB OPENINGS Join our team and grow with us! We need collections representatives to respectfully recover past due ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Las Cruces, NM)
- …- FRIDAY. WALK-IN'S ARE WELCOME! POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position, you will resolve customer service calls using ... troubleshoot, and follow-up on customer issues + An aptitude for conflict resolution , problem solving and negotiation + Must be customer service oriented… more
- Mass Markets (Las Cruces, NM)
- …with a strong work ethic + Strong problem-solving and conflict resolution skills + Customer-focused, empathetic, and solution-oriented + Ability to multitask ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Las Cruces, NM)
- …systems + Dependable, punctual, and self-motivated + Skilled in conflict resolution , problem-solving, and negotiation + Customer-focused with empathy, patience, and ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Mesilla, NM)
- …the industry. We are seeking a tech-savvy and customer-oriented Technical Support Representative to provide first-level support for technical issues in our contact ... services, and system updates. + Meet performance targets related to resolution time, customer satisfaction, and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you'll be ... collections or a similar contact center role + Strong negotiation and conflict resolution skills + Ability to remain calm and professional under pressure +… more
- Mass Markets (Las Cruces, NM)
- …members, employees, and communities with excellence. As a Financial Services Representative , you will engage directly with banking customers providing product and ... complex issues to appropriate teams when necessary + Ensure first-call resolution through effective problem-solving + Follow client-specific procedures and maintain… more
- Mass Markets (Clovis, NM)
- …and provide accurate solutions. + Use internal systems to manage accounts, process claims , and update records. + Follow scripts and procedures to ensure compliance ... updates, and product knowledge. + Meet performance goals including first-call resolution and customer satisfaction. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A… more
- Mass Markets (Las Cruces, NM)
- …provide accurate solutions + Use internal systems to manage accounts, process claims , and update records + Identify sales opportunities and apply upselling ... and punctual with strong time management skills + Skilled in conflict resolution , problem-solving, and customer empathy + Able to multi-task, stay focused, and… more
- Mass Markets (Las Cruces, NM)
- …Escalate customer dissatisfaction when necessary + Aim for first-call resolution through strong communication and problem-solving CANDIDATE QUALIFICATIONS WONDER IF ... with strong time management + Strong problem-solving, negotiation, and conflict resolution skills + Customer-focused: empathetic, patient, and responsive + Ability… more