- Mass Markets (NM)
- …video, and voice (VoIP Phone) service disruptions with a focus on first call resolution by problem solving and effective call handling + Ownership of resolving the ... maintain regular attendance and punctuality + An aptitude for conflict resolution , problem-solving, and negotiation + Must be customer service oriented (empathetic,… more
- Mass Markets (NM)
- …and follow up on customer issues + An aptitude for conflict resolution , problem solving, and negotiation + Must be customer service oriented (empathetic, ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- La Clinica de Familia Inc. (Las Cruces, NM)
- …highest level of customer service as patient's single point of contact for resolution of outstanding balances relating to billing, insurance or payment of accounts. ... insurance payer billing procedures and requirements for all professional claim and technical claims forms, and ICD-10, CPT-4 and HCPC coding. + Basic knowledge of… more
- Highmark Health (Santa Fe, NM)
- …supervisory direction and oversight for all enrollment, premium billing, claims and/or customer service telephone and written correspondence inquiries (routine, ... if accuracy standards are not met. + Works to expedite the resolution of employee issues and technical/systems problems. Provides research and technical support… more
- Canon USA & Affiliates (Santa Fe, NM)
- …and review of collaterals for clinical accuracy and adherence to clinical claims . Effectively interacts with multiple teams including R&D, global and local business, ... expertise, and reviewing study/test-plan design. Influence regulatory specifications and claims strategy by providing clinical consultation during early phase… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support ... constantly learn on the job. POSITION RESPONSIBILITIES WHAT DOES A CUSTOMER SERVICE REPRESENTATIVE DO EVERY DAY? In this role, you will be responsible for handling… more
- Mass Markets (Las Cruces, NM)
- …our members, employees, and communities with excellence. As a Customer Service Representative , you will engage directly with banking customers to provide product and ... solutions + Escalate complex issues appropriately + Ensure first-call resolution through problem-solving and active listening + Accurately document interactions… more