- Mass Markets (LA)
- …partner in the industry. We are seeking a detail-oriented and analytical Quality Assurance Specialist to join our team. This role is critical in ensuring the highest ... forms to score calls based on communication skills, adherence to scripts, and problem resolution . + Analyze call data to identify trends and areas for improvement. +… more
- Blue Cross and Blue Shield of Louisiana (Metairie, LA)
- …through brokers and group leaders or other group contacts to ensure timeliness of resolution . + Provides on-site training to brokers and group leaders on the various ... the retention goals of the company. + Documents and forwards employee request for claims related issues, benefit questions or supply requests to be handled by the… more
- Highmark Health (Baton Rouge, LA)
- …work will directly impact millions of lives. As our Lead Graph Intelligence specialist , you will be the spearhead of cutting-edge research projects. This means ... leverage comprehensive healthcare knowledge graphs, integrating diverse patient, provider, claims , and clinical data to uncover hidden patterns, propagate insights… more
- Highmark Health (Baton Rouge, LA)
- …of the change or problems and takes appropriate steps to effect resolution . (10%) + Reviews and interprets medical information, classifies that information into ... or Outpatient): Registered Health Information Technician (RHIT), Certified Coding Specialist (CCS) + AAPC Credentials (Outpatient): Certified Professional Coder… more