- Mass Markets (TX)
- …variety of high-level administrative tasks and support our company's senior -level managers. The Executive Assistant's responsibilities include managing calendars, ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Mass Markets (Dallas, TX)
- …and public sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact center clients. ... 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service,… more
- Prime Therapeutics (Austin, TX)
- …Analyst - Remote **Job Description** The Regulatory Inquiry & Complaints Senior Compliance Analyst assists in the implementation of Prime's compliance programs, ... stakeholders to research and resolve regulatory inquiries/complaints related to claims , contracting and pharmacy reimbursement. Works directly with business partners… more
- JPMorgan Chase (Plano, TX)
- …external events, including catering and transportation + Process invoices and T&E expense claims for team members, ensuring all policies are followed and items are ... good judgment in confidential situations, and proven experience interacting with senior management + Strong interpersonal, written, and oral communication skills +… more
- WTW (Dallas, TX)
- …to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.) + Preparation for client meetings (prepare agendas and ... Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred… more
- Citigroup (San Antonio, TX)
- …unsolicited securities trades (Series 7 & 63 required) as required + Ensures customer claims and complaints are handled in accordance with FINRA and firm policy + ... highest level of support from those teams + Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers… more
- CVS Health (Austin, TX)
- …Monitor service performance and implement improvements, as necessary. Gain in-depth knowledge of claims system and Call Tracking System to be able to lookup and ... to prevent future problems. Escalate complex issues to Account Managers and senior leadership when necessary. Foster a collaborative and supportive team environment.… more
- Wells Fargo (San Antonio, TX)
- …Services include deposits, payments and ATM operations, global fraud and claims , account reconciliation, cash vault services, mail and courier solutions, print ... navigating multiple computer systems + Escalate questions and issues to more senior employees **Required Qualifications:** + 6+ months of Customer Service, Financial… more
- Highmark Health (Austin, TX)
- …for non-payment, Completing write-offs as appropriate, Coordinating AR issues affecting claims or inquiry processing with Membership and Billing personnel.Lead or ... processes, Coordination of annual audits (such as PWC Revenue Audit and Support Senior Vice President of Operations in Monthly/Annual budget and expense analysis for… more
- Sanofi Group (Houston, TX)
- …knowledge of the US healthcare system, including formulary operations, claims adjudication, specialty pharmacy networks, and contract performance tracking. We ... performance and recommend operational optimizations. + Provide timely updates to senior leadership and account management teams, highlighting trends, gaps, and… more