- Baystate Health (Springfield, MA)
- …policies and regulations (eg, HIPAA). Addresses the public in a cheerful customer service -focused manner. Demonstrates awareness of cultural differences and ... (electronic and paper), billing, basic math, language, reading and writing, and customer service . **2)** If applicable validates interpretation and translation… more
- Tufts Medicine (Boston, MA)
- …and electronic spreadsheets and in learning new applications. 2. Excellent customer service skills including excellent interpersonal and telephone skills. ... accomplish the practice's vision. An organizational related support or service (administrative or clerical ) role or a...follow-through of improvement opportunities that are consistent with the hospital mission vision and scope of service … more
- Tufts Medicine (Melrose, MA)
- …is a liaison to all departments, and is a communication link between patient care, customer service , and the unit. **Hours : 20hrs per week** **Every other ... equivalent. **Preferred Qualifications** **:** 1. One (1) year of customer service experience in a healthcare or...a patient care unit in a manner consistent with service excellence expectations and hospital standards of… more
- Beth Israel Lahey Health (Woburn, MA)
- …According to established policies and procedures, provides general secretarial and clerical support for Hospital Departments. Schedules patient appointments and ... clerical functions. **Job Description:** PRINCIPAL FUNCTIONS: 1. Exemplifies Winchester Hospital 's values and Service Excellence standards. Commits to making… more
- Tufts Medicine (Boston, MA)
- …to obtain written orders for exams when necessary. 6. Provides front line customer service by coordinating front desk staff and functions, including visitor ... and operates office equipment. An organizational related support or service (administrative or clerical ) role or a...main telephone console, patient appointment scheduling. 7. Serves as customer service ambassador by being the first… more
- Tufts Medicine (Melrose, MA)
- …36 hours weekly, Friday, Saturday, Sunday 7am-8pm. **Location:** MelroseWakefield Hospital **Additional Details:** Competitive shift differential for weekend track. ... Other duties and responsibilities may be assigned. 1. Follows hospital protocol for exam routines and produces quality studies...Keeps all work area clean and functional. 13. Perform clerical and other duties as necessary to maintain flow… more
- Tufts Medicine (Boston, MA)
- …and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and ... and develops need to accomplish the practice's vision. An organizational related support or service (administrative or clerical ) role or a role that focuses on… more
- Tufts Medicine (Boston, MA)
- …verbal and nonverbal de-escalation strategies and approaches. 8. Provide excellent customer service by assisting and interacting with patients, visitors, ... and education for employees. An organizational related support or service (administrative or clerical ) role or a...responsibilities related to the day-to-day protection and security of hospital assets and information as well as the safety… more
- Tufts Medicine (Wakefield, MA)
- …and files, and project-oriented tasks. This position maintains a high level of customer service with frequent contact with patients through telephone and ... accessible healthcare to the local community for over 130 years. With two hospital campuses, Level III Trauma Center, Level III Special Care Nursery, Breast Health… more
- Beth Israel Lahey Health (Winchester, MA)
- …communicate effectively in English with patients, visitors and fellow members of the hospital team. + Excellent customer service and communication skills. ... making a difference in people's lives.** Contributes to the Hospital 's mission by providing clerical support to...emotional, cultural and spiritual needs. + When appropriate takes service recovery measures to both patients and their family… more