- Mass Markets (KS)
- …other departments to resolve issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous and professional manner + Utilize ... systems and technology to complete account management tasks + Accurately document and process customer...+ High school diploma or equivalent + Experience with data- entry utilizing a computer + The ability to read… more
- Mass Markets (Wichita, KS)
- …have established ourselves as a trusted partner in the industry. We're hiring entry -level Call Center Representatives to support a variety of inbound and outbound ... customer service and sales projects for a diverse client base. In this role, you'll handle customer inquiries, resolve issues, and identify opportunities to promote… more
- Mass Markets (Wichita, KS)
- …introducing new products, upselling services, and providing helpful information about client offerings. Whether you're just starting out or bringing experience with ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (KS)
- …document customer interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training ... Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services,… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW ENTRY -LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry -level call center representatives to support ... usually find something that works for everyone. This is an on-site, entry -level position. Prior contact center experience isn't required; candidates experienced in… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative , you will handle blended inbound phone interactions with residential and ... business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers...find something that works for everyone. This is an entry -level position that offers on-the-job paid training. While prior… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW TELESALES REPRESENTATIVE (FULL-TIME) We are looking for telesales representatives to support outbound sales programs for commercial clients. In ... products, upsell existing ones, and provide customer information on client products and services. There are a wide variety...find something that works for everyone. This is an entry -level position that offers on-the-job paid training. While prior… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound customer service ... something that works for everyone. This is an on-site, entry -level position. While prior contact center experience isn't required,...issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous… more
- Mass Markets (Wichita, KS)
- …Management. Schedules vary by site and project. This is an on-site, entry -level position. Prior contact center experience isn't required; candidates experienced in ... pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CONTACT CENTER REPRESENTATIVE DO? This position supports customer service and sales oriented… more
- Mass Markets (Wichita, KS)
- …established ourselves as a trusted partner in the industry. The call center representative position is a full-time contact center position that combines both inbound ... pre-employment test. POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE AND WHAT DO THEY DO? In this role,...being an all-around great asset to the team, our entry -level sales representatives are responsible for the following tasks.… more