- Truist (Richmond, VA)
- …May also be responsible for compliance, data entry, record keeping, research, client service, and/or account reconciliation. Requires in-depth knowledge of ... clients. Escalate unresolved issues as needed to leadership for guidance and resolution . 4. Document and communicate efforts accordingly with third parties and… more
- Cardinal Health (Richmond, VA)
- …complex issues and ensuring timely resolution to maintain optimal account receivables performance and client satisfaction. + Resolves complex insurance ... representatives is accurate by cross referencing with the patient's account , followed by using honest judgement in any changes...coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to… more
- Oracle (Richmond, VA)
- …processes and tools. You will work independently on development and issue resolution , ensure timely delivery of project artifacts, and provide comprehensive support ... quickly with little supervision \#LI-KA1 Disclaimer: **Certain US customer or client -facing roles may be required to comply with applicable requirements, such… more
- CACI International (Chantilly, VA)
- …support and direct operational monitoring to ensure continuity of service and rapid issue resolution . As a Frontline Account Manager, you will provide Tier 1 ... Service Center Frontline Account Manager Job Category: Information Technology Time Type:...network, and infrastructure issues, ensuring fast, accurate triage and resolution . Create and manage support tickets in a web-based… more
- Paycom Online (Arlington, VA)
- …plan, paid family leave, and many other available benefits. The Strategic Account Manager (internally known as Client Relations Representative) is responsible ... for strong retention. + Achieves sales quota and revenue goals through client retention and account expansion strategies. + Proactively analyzes, clarifies,… more
- Mastercard (Arlington, VA)
- …needs of small businesses. We are looking for a Director, Small Business Sales Specialist for the North American market to help drive growth in the segment through ... dynamic sales pipeline, and closing deals. Role - Director, Small Business Sales Specialist In this SMB commercialization role within the Regional Product team, the… more
- Truist (Richmond, VA)
- …referring the client to the appropriate branch team members or specialist . 4. Understand the importance of Integrated Relationship Management (IRM) to ensure we ... compliance with current guidelines. 8. Serve as secondary contact for new account openings and problem resolution , offering applicable products and services… more
- M&T Bank (Reston, VA)
- …preventing fraud and protecting customer assets. + Takes ownership of complex account servicing and error resolution issues, including those escalated by ... Bankers. Provide coaching and guidance to improve and reduce future problem resolution /escalations. + Engages with all team members and business partners as… more
- BCMC (Dulles, VA)
- …to provide real-time visibility into security posture. * Supporting incident resolution , troubleshooting, and sustainment of the ServiceNow SecOps environment. * ... Providing mentorship and knowledge transfer to client staff on best practices and solution sustainment. Required...* ServiceNow Certified Application Developer. * ServiceNow Certified Implementation Specialist - SecOps (SIR, VR, or CC). * ITIL… more