- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …coordinate simultaneous tasks and projects. + Strong communication, interpersonal, and customer service skills. + Highly logical, self-motivated and directed, ... Gathers, documents, communicates, and reviews complex requirements. Analyzes customer 's goals for the product and defines functional...in oral and written format. + Experience in a client facing role. + Ability to independently conduct research… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …in production, development, and test environments in all data centers used by the client . 4) Provide a central point for coordination of incidents that arise in all ... environments. Establish and orchestrate bridge calls with emphasis on restoring service to users as quickly as possible, facilitate and troubleshoot toward… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and Execution: + Oversee the end-to-end delivery of telecommunications projects and services . + Monitor project progress and ensure timely delivery of milestones. + ... + Assign tasks, set priorities, and ensure team alignment with project goals. 1. Client Relationship Management: + Serve as the primary point of contact for clients… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …These duties and responsibilities may vary based on the needs of the customer and their users. Works on training course development projects including scoping the ... and other necessary materials that are effective in assisting customer personnel and contractors attain the skills they require....with the intent of improving the team's products and services . + Supports and promotes team ideas and initiatives… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …terminology into terms understandable to non-technical employees. + Exceptional customer service skills. **Compensation Ranges** Compensation ranges for ... Provides support services for the Production, Scheduling and Controls Team,...limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level,… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all environments. Provide support on Incident bridge calls with emphasis on restoring service to users as quickly as possible, troubleshoot toward the resolution of ... maintain Standard Operating Procedures, Technical User Guides, Troubleshooting Guides, and Customer Contact Database. Conduct quarterly reviews of all documents. *… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Advanced experience with cloud ... + Performs Red Hat installation and configuration in Google Cloud Platform service management + Performs Filesystem management + Provides technical expertise and… more
- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …duties and responsibilities may vary based on the needs of the customer and their users. Clearly communicates technical and non-technical information to beginner, ... are trained in functional roles, are knowledgeable and current on military service specific matters, understand military terminology, and are familiar with evolving… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …and timely resolution of system issues. + Monitor solution performance according to client specification and SLAs, escalate as needed. + Other supporting duties, as ... peers + Able to maintain professionalism under pressure + Strong customer focus **Compensation Ranges** Compensation ranges for ASM Research positions vary… more
- First Horizon Bank (Rocky Mount, VA)
- …Monday through Friday 8:30AM to 5:15PM Provide quality, accurate and timely customer service involving daily processing of financial transactions and opening ... wait times to a minimum and to provide quality customer service . Teller support includes performing daily...accounts, savings accounts, and provide all other deposit product services . + Identify client needs through consultative… more