- Koniag Government Services (Chantilly, VA)
- …experience in managing technical support teams + Proven track record of successful customer service delivery in a technical environment + HDI Support Center ... tasks and manage competing demands + Strong problem-solving and decision-making abilities + Customer service orientation with a focus on quality + Experience… more
- Truist (Richmond, VA)
- …Team" mentality 8. Strong understanding of Telecom billing, auditing, and Customer Service Record (CSR) interpretation 9. Understanding/utilization of ServiceNow ... (United States of America) **Please review the following job description:** Service Delivery of Voice/VoIP/Mobility Telecom services from multiple strategic… more
- Koniag Government Services (Chantilly, VA)
- …in troubleshooting complex technical issues. + Must be willing to obtain HDI Customer Service Representative Certification (or equivalent) within 6 months ... The ideal candidates will have strong technical troubleshooting abilities, excellent customer service skills, and experience resolving complex technical issues.… more
- Koniag Government Services (Arlington, VA)
- …on schedule, to the company's quality standards and to the customer 's satisfaction. Responsibilities are typically, client coordination, safety compliance, ... **Koniag Operations Services ,** a Koniag Government Services company,...+ Performs construction management duties to include verification of customer scope and design, develop bid packages for subcontractors,… more
- ASM Research, An Accenture Federal Services Company (Arlington, VA)
- …+ Performs call follow-up and reporting as assigned. + Demonstrates outstanding customer service . + Demonstrates understanding of military culture and addresses ... Responsible for providing assistance, services , resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and… more
- Magellan Health Services (Virginia Beach, VA)
- …independent licensure. Provides the full breadth of MFLC consultation and counseling services to the command structure and military service members and ... assure that reporting is accurate from assigned installation, while maintaining client / service member confidentiality. + Consistently visible within the… more
- ASM Research, An Accenture Federal Services Company (Suffolk, VA)
- …locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine ... types and technologies. + Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may...aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + ... technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure,… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …+ Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities **Other ... technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital… more
- ASM Research, An Accenture Federal Services Company (Reston, VA)
- …environment + Strong attention to detail and commitment to documentation standards + Customer service orientation with ability to manage multiple priorities + ... technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience preferred with cloud… more
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