- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …resolve customer issues. + Monitors incidents and tracks resolution within the customer Service Level requirement by documenting all steps taken using the ... maintains knowledge of customer business applications and environment. Understands the customer Service Level requirement metrics and objectives. + Has a… more
- Koniag Government Services (Vienna, VA)
- …LLC,** a Koniag Government Services company, is seeking an experienced ** Service Desk Representative ** with a **Top-Secret Clearance** to support **Kadiak** ... and our government customer in Vienna, Virginia. We offer competitive compensation and...holidays, three weeks paid time off, and more. The service desk representative is responsible for performing… more
- Cognizant (Richmond, VA)
- …5:00pm EST and one day 11:15am-8:00pm EST M-F **About the role** As a Healthcare Customer Service Collections - Self-Pay you will make an impact by assisting our ... outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer...role, you will:** + Handle inbound calls as a representative of the hospital to arrange debt repayment based… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …for supporting the program/project/ client to deliver Technology Infrastructure Services to meet customer business needs and expectations. Receives ... on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update...Microsoft Office + - Network Connectivity + - Print Services + - E-Mail and Internet mail + -… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Fairfax County Sheriff's Office (Fairfax, VA)
- …ethics related to confidentiality of client information; Ability to provide excellent customer service ; Ability to work in a team environment; Ability to ... determine and reassess eligibility of clients for financial, publicly supported medical services and/or medical public assistance programs; Performs client needs… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and ... pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services...and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to… more
- Bilfinger Industrial Services Inc. (Chesapeake, VA)
- …to serve their market in order to propose solutions, identify improvements, enhance customer service and retention, and grow business; Assists proposal and ... is a national leader in renovation, construction, and design-build services , with a national reach spanning from Florida to...common goal; to keep promises, honor commitments and exceed client expectations. Our performance is what has helped, and… more
- SolomonEdwards (Richmond, VA)
- …talented, committed, collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: ... About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial,...SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage… more
- Chenega Corporation (Fort Belvoir, VA)
- … Specialist willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and software support. ... warranties. + Be responsible for monitoring, operating, managing, troubleshooting, and restoring service to client personal computers (PCs), tablets, or laptops… more
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