- Synchrony (Altamonte Springs, FL)
- …and collaborate with cross-functional teams (eg, Controllership, Credit Strategy, Client Partners, Finance, Fraud Strategy and Operations, Collections) to develop ... and implement improvements. + Monitor and document model and non-model tool performance , mitigating risks through a robust framework of controls, and action plans… more
- Evolent (Tallahassee, FL)
- …and develop a team of contact center representatives. + Conduct regular performance evaluations, provide constructive feedback, and address performance issues to ... in handling prior authorization requests. + Analyze call metrics and other performance indicators to identify trends, areas for improvement, and implement necessary… more
- Alaka'ina Foundation Family of Companies (Pensacola, FL)
- …data and reporting results. + Design and implement training-related human performance improvement (HPI) interventions. + Apply validated research to support learning ... hardware, software, and courseware operational and currency status. + Instruct client personnel on procedures, processes, and methods of operating, maintaining,… more
- CVS Health (Plantation, FL)
- …will work cross-functionally to ensure we have the best bottom line financial performance for your assigned categories. The Lead Director, Category Manager of the ... programs that reflect deep personal knowledge of our businesses, customers and client + Initiate and execute strategic promotional strategies and marketing plans by… more
- Acosta Group (Miami, FL)
- …personnel on opportunities with key sales and reputation metrics, recognize positive performance against key metrics and hold associates accountable for poor ... performance + Perform role plays with associates on a...relevant ways. Mosaic's ultimate mission is to propel our client 's business, culture, and communities forward to make the… more
- Mass Markets (FL)
- …for monitoring real-time call volumes, managing agent availability, analyzing performance data, and making real-time scheduling adjustments. This position requires ... are handled effectively. + Analyze real-time data to identify trends and performance issues. + Prepare and distribute real-time performance reports to… more
- Service Source (Port Saint Lucie, FL)
- …functions. These duties and responsibilities will be rated on the Annual Performance Review. + Rehabilitate eligible applicants who are severely and most severely ... of disabilities in order that they may attain employment. + Access client information, maintain case records, produce correspondence, and perform other automated… more
- Actalent (Jacksonville, FL)
- …all active projects to ensure they are completed on time, meet client expectations, and adhere to internal standards and procedures. Responsibilities also include ... Responsibilities + Supervise team operations, staff training and development, performance evaluations, and equipment usage. + Ensure safety compliance, service… more
- Percepta (Melbourne, FL)
- …correct verbal responses to customer inquiries and concerns; educate the customer on client products and services. + Place outbound calls to customers and dealers ... and knowledgeable. + Master desktop applications, such as the client CRM, Intranet, Company Search engine, Warranty, and Policy...for meeting expected customer service levels and supporting business performance goals of the CRC by providing a full… more
- Compass Group, North America (Gainesville, FL)
- …of empty totes. + Performs product rotation to ensure freshness at designated client locations for vending machines. + Provides client and customer satisfaction ... in every aspect of job performance . + Performs routine cleaning and sanitation of vending...+ Listens to and resolves service complaints; reports all client and/or customer complaints to immediate supervisor in a… more