- Chart Industries (Beasley, TX)
- …customer satisfaction and on-time delivery. This will also include managing the Chart- Client relationship to build the necessary rapport and credibility to assist in ... ensure the successful completion of projects and managing the Chart / Client relationship, project cash flows, budgets, and improving project margins. **_What Will… more
- Mass Markets (Killeen, TX)
- …detailed and accurate CRM records of customer interactions. + Follow client -specific procedures for handling financial inquiries and transactions. + Protect ... with training materials, system updates, and policy changes. + Meet attendance, performance , and training requirements. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE A… more
- EverBank (Lewisville, TX)
- …for implementing standards and targets to ensure that contact center performance remains high and accomplishes the customer care goals. **Key Responsibilities ... oversight and management of Contact Center site(s) and ensures performance standards are met to further the goals of...Organizes training programs for team members to improve their client service knowledge and enhance overall service levels. +… more
- Hilton (Dallas, TX)
- …will lead the North Americas airline segment strategy and be accountable for performance of the North Americas\-based team and selected accounts in addition to ... as VP's, GMs, Commercial Leaders, and Hotel Leaders\. You will also grow performance of select preferred partnerships and agreements and lead the global airline… more
- Sedgwick (Dallas, TX)
- …Insurance Quality Team Lead - Workforce Absence **PRIMARY PURPOSE** **:** Supervises Performance Assurance Analysts and Total Performance Coaches on audit ... auditors during their day-to-day auditing related to best practice, compliance and client policies. Provides guidance on questions from auditors, reviews claim audit… more
- CBRE (Austin, TX)
- …planning, managing, and directing business operations for a large region or high-profile client . This job is part of the Operations Management job function. They are ... gaining consensus, and implementation into business practice. * Track performance measurement, reporting, and campaign optimization. This includes performance… more
- Stantec (San Antonio, TX)
- …+ Supporting and participating in a wide variety of building performance engineering projects, including office and on-site project duties. + Assist ... in the coordination and implementation of commissioning and performance testing processes and methodologies, this includes effective recording of project details and… more
- CBRE (Richardson, TX)
- …direct supervision and leadership to team members, including training, performance evaluations, coaching, and career development. Oversee recruitment and onboarding ... Develop and manage the department's annual budget. Monitor platform financial performance , analyze business trends, and provide strategic insights to optimize… more
- Synchrony (Dallas, TX)
- …and collaborate with cross-functional teams (eg, Controllership, Credit Strategy, Client Partners, Finance, Fraud Strategy and Operations, Collections) to develop ... and implement improvements. + Monitor and document model and non-model tool performance , mitigating risks through a robust framework of controls, and action plans… more
- Evolent (Austin, TX)
- …and develop a team of contact center representatives. + Conduct regular performance evaluations, provide constructive feedback, and address performance issues to ... in handling prior authorization requests. + Analyze call metrics and other performance indicators to identify trends, areas for improvement, and implement necessary… more